
Randy Kuehl Honda
Cedar Rapids, IA
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5,019 Reviews of Randy Kuehl Honda
Purchased a 2003 Acura CL from Kuehl Honda, big mistake.Two weeks after buying this vehicle they called to tell me that they discovered the listed mileage was not correct. Asked them to void the de mistake.Two weeks after buying this vehicle they called to tell me that they discovered the listed mileage was not correct. Asked them to void the deal their response was take us to court. That's going to cost several thousand dollars. Beware when dealing with these people. More
I would recommend this dearership to any family friend or aquaintance. The people here are friendly professional and courtious. I worked with Chanin Dirks. He is very knowlegeable and made me feel comfortabl aquaintance. The people here are friendly professional and courtious. I worked with Chanin Dirks. He is very knowlegeable and made me feel comfortable being in a situation I am not accostomed to being in. To buy a new car is a very big deal to me and one of the biggest purchases I will make in my lifetime. Chanin lead me through all of the information and the pros and cons of buying a Honda. ( My first!) Chanin conducted himself with a calm and professionalism that put me at ease. It gave me the confidence to trust in what Chanin said and enabled me to complete the purchase without second thoughts about it. Chanin was very thourogh and eveththing went smoothly. When my License plates were in Chanin called right away, told me I could come in at my convience and he would put the new plates on for me, and so he did. I know that when it is time for my cars maintenence I can either schedule on line or call and if I cannot wait for the work/ repair to be done Randy Kuehl Honda will give me a ride home. I also appreicate that no one that I talked to at this dealership evre berated another dealership. This is very important to me. I Thank You All for all you do. Sincerley Lynn Struck More
We had previously bought two Hondas through the Iowa City dealership, but really wanted to support a local, Cedar Rapids dealership so we went to Randy Kuehl. We are the type of buyers who take a LONG time dealership, but really wanted to support a local, Cedar Rapids dealership so we went to Randy Kuehl. We are the type of buyers who take a LONG time and have lots of questions, and they were very patient and helpful, going to lengths to make sure we were completely informed and comfortable about our purchase. The customer service was great without being pushy and I would definitely buy another vehicle from them and recommend them to our friends and family. More
I have used this dealership for at least 5 years and have alway been happy with the service. This was an excellent experience. Good price, good trade, and of course excellent treatment by the staff. It is a alway been happy with the service. This was an excellent experience. Good price, good trade, and of course excellent treatment by the staff. It is a clean dealership. They have excellent shuttle service. More
I purchased a 2011 Honda Pilot EX-L 4WD from this dealership yesterday. Isaiah Townsend was the representative that worked with me to determine which vehicle best suited me and let me test drive a va dealership yesterday. Isaiah Townsend was the representative that worked with me to determine which vehicle best suited me and let me test drive a variety of vehicles such as the new Pilot and CR-V and a preowned Pilot. I decided to go for a new Pilot and he worked with me to close a deal that I was comfortable with. Of course there was negotiations on the price and when I thought something was amiss, Isaiah would follow through and resolve the issue that I had. He was personal and professional; I was impressed. I did not feel haggled, annoyed, or disappointed with the purchasing/financing process. I had a target payment and they met it. It was a smooth transaction. The personnel at the dealership was friendly and willing to answer any questions that I had, I would recommend this dealership to my friends. I will be returning in the future. Thank you. More
All of employees are very freindly. The price of the All of employees are very freindly. The price of the car seem right to the market. Paper work so fast. Makes financing approval in a very short ti All of employees are very freindly. The price of the car seem right to the market. Paper work so fast. Makes financing approval in a very short time. Working with Isaiah Townsend feel like in the family. I am COMPLETELY SATISFIED and DEFINITELY RECOMMEND this dealer to my family and freinds. More
Our experience at Randy Kuehl Honda was excellent! Isaiah was on top of email communication with us prior to our visit, so when we arrived he had the vehicles ready for us to test drive. He was knowl Isaiah was on top of email communication with us prior to our visit, so when we arrived he had the vehicles ready for us to test drive. He was knowledgable, down-to-earth, and helpful. Jonathon in financing was great, too. He helped find the best financing package for us, and we're thrilled with our financing as well as our very affordable extended warranty on our new certified pre-owned vehicle! We arrived at noon for our first and only visit and were driving our new vehicle off the lot by 2:15pm! Our only disappointment was that the car didn't get an exterior wash before we drove it off the lot (but then, we didn't ask, either). That's the only reason the overall experience was rated "good" instead of "excellent". We would absolutely recommend Randy Kuehl Honda to others! More
All staff were very knowledgeable and progssional. They answered all of my many questions very efficiently. I am very pleased with my new Honda Civic, and I have already told several people about its many answered all of my many questions very efficiently. I am very pleased with my new Honda Civic, and I have already told several people about its many features and will certainly recommend any friends and acquaintances interested in buying or leasing a car to see the people at Kuehl Honda in Cedar Rapids. More
My wife and I were looking for a new Honda Pilot. We live approx. 50 miles from three different Honda dealers and went to two of them the second one being Rand Kuehl. Randy Kuehl honda is ran the way a deale approx. 50 miles from three different Honda dealers and went to two of them the second one being Rand Kuehl. Randy Kuehl honda is ran the way a dealership should be ran not high pressure very friendly and down to earth. Isaiah made the follow up calls with out being high pressure and was a good person to deal with. More
As a single woman looking to purchase a used vehicle, the As a single woman looking to purchase a used vehicle, the last place I wanted to visit was a dealership. With negative dealership experiences in the As a single woman looking to purchase a used vehicle, the last place I wanted to visit was a dealership. With negative dealership experiences in the past, my opinion has changed for good! I had talked with Isaiah Townsend over the phone regarding a specific Honda Accord I had found on their website. I arrived at the dealership the next day. Isaiah is very personable, with a great sense of humor! He was never pushy. After discussing my budget, trade in, and financing, we agreed on the purchase of my 4th Honda Accord. I'm sure it will not be my last! I would highly recommend Randy Kuehl Honda. The staff was great and the sale went much smoother than I expected. The dealership was smaller than some, which made it more appealing to me. Not at all pushy, or impersonal as some larger dealerships I have dealt with. Breck, the financial manager was just as pleasant to deal with. He did a great job of explaining everything, and presented additional options, extended warranties, without being pushy, which is what I had expected from a dealership. Overall a great experience! More