Randy Kuehl Honda

Friendly and Effective Service Randy Kuehl has been our choice of service and car dealer for a couple years so far, and we've had great luck in both. The service department is very Randy Kuehl has been our choice of service and car dealer for a couple years so far, and we've had great luck in both. The service department is very responsive in looking at problems we identify, finding affordable solutions, providing hospitality during the service, and always looking to go the extra mile. I'd highly recommend them. More

Top-Notch service department! Randy Kuehl service and repair is always top-notch! I commute long distances for work, and each time I needed an immediate repair (like my flat tire Randy Kuehl service and repair is always top-notch! I commute long distances for work, and each time I needed an immediate repair (like my flat tire at 7:30 am this morning!), they found a way to accommodate me quickly and address my issue so I could head out on my commute with peace-of-mind. It is this great service that has kept us coming back to Randy Kuehl to buy Honda and get our service through the dealership. Well done. And thanks for your great assistance. More

New CRV purchace Stopped in to compare crv to ford escape, was pretty sure I would be buying a ford because ford is usually a price leader. Randy Kuehl proved me wrong Stopped in to compare crv to ford escape, was pretty sure I would be buying a ford because ford is usually a price leader. Randy Kuehl proved me wrong, they not only beat fords price by $3000 plus but they put me in a much better vehicle with a lot more features. They will be my first stop next time we buy. The only thing we hated was the high pressure selling in the finance office for extra warranties , seemed upset when we turned them down. More

Alaways Grade-A I have been doing business with Randy Kuehl Honda for several years and have just gotten my third Honda through them. Their service is always outstand I have been doing business with Randy Kuehl Honda for several years and have just gotten my third Honda through them. Their service is always outstanding from sales to service. I can't recommend them highly enough. More

new vehicle purchase I felt I was treated very well throughout the shopping and purchasing process. They were very accommodating and I never felt pressured. My salesman, T I felt I was treated very well throughout the shopping and purchasing process. They were very accommodating and I never felt pressured. My salesman, Trent Pearson, was easy to work with and I was satisfied with the price. I have experience with their service department (from my previous car), and have great confidence in their work and what they charge. I have recommended this dealership to to my friends in the past and will continue to do so. More

Pre-owned car purchase The reputation of Randy Kuehl Honda matched my personal experience while buying a 2012 Civic. I was stressed out about my previous car and my hit-and- The reputation of Randy Kuehl Honda matched my personal experience while buying a 2012 Civic. I was stressed out about my previous car and my hit-and-run experience. I needed something quickly that would dependably get me around Cedar Rapids to my job sites. Trent Pearson helped me every step of the way. He even personally introduced me to the service guys and also offered to come in to the office on his day off in order to deliver my Civic to my house. Great work by a good man! More

The ONLY dealer I trust In the future, I will only buy from them. They had the best prices and were helpful, not pushy. I feel great about my purchase, my car and they empow In the future, I will only buy from them. They had the best prices and were helpful, not pushy. I feel great about my purchase, my car and they empowered me to conduct an effective, efficient transaction. They are the only dealership I trust and will only do business with them. Thank you so much Randy Kuehl Honda! More

Smooth deal Before working with Randy Kuehl Honda, I was unaware of all my options in transferring out of my former lease. They were helpful in getting me into th Before working with Randy Kuehl Honda, I was unaware of all my options in transferring out of my former lease. They were helpful in getting me into the (newer) car I wanted for a similar monthly payment. More

Beyond the call of duty. Thanks to Trent and Brian our leasing experience was very pleasant. They are very cordial, helpful, down to earth, honest people to deal with. Trent Thanks to Trent and Brian our leasing experience was very pleasant. They are very cordial, helpful, down to earth, honest people to deal with. Trent and Brian went out of their way to accommodate our special needs and requests. More

Disappointment I'm surprised Paul Thulin is in a management position. He makes promises that he doesn't keep, doesn't return phone calls, or doesn't respond to emai I'm surprised Paul Thulin is in a management position. He makes promises that he doesn't keep, doesn't return phone calls, or doesn't respond to emails. Long story short I took my Honda in for a routine oil change and someone at the shop damaged my bumper. This happened in December of 2014 and I'm still dealing with getting it fixed. I've called Paul 3 times where once I talked to him and he said he would call back, which he never did and I left 2 voice mail messages with no return phone calls. The damage to my bumper was suppose to be repaired but when I got my car back the area of repair/paint job felt rough to the touch, almost like there was no clear coat. So my van is in today again hoping to get it back in the condition I left it. I'm also getting tired of driving their loaner vehicle while mine is in repair. I had the loaner 2 weeks ago where I had to provide my driver's license and insurance card. Now today I went to get the loaner and was unable to locate my updated insurance card but figured they should still have the copy of the insurance card. Unfortunately the service representative was too lazy to retrieve it and wants me to fax in the updated one to him. I shouldn't be the one doing all this stuff. If you would have repaired my bumper right the first time I wouldn't have to come in. Very upset customer. James Thomas More