Randy Kuehl Honda

Bought a 2016 Honda CRV Matt Smith was very helpful.He explained everything about the vehicle. i went back a second time for a second test drive as i was comparing it to anot Matt Smith was very helpful.He explained everything about the vehicle. i went back a second time for a second test drive as i was comparing it to another dealers vehicle. Matt got me a fairly good deal, we always want a better one. I would recommend this dealership to others. I have been getting service done here for many years. More

Good and professional Honda took the time to explain what was done and why. Service was excellent and friendly. The discussion on what tires to purchase when needed was he Honda took the time to explain what was done and why. Service was excellent and friendly. The discussion on what tires to purchase when needed was helpful and appreciated. More

Patience Pays I had been working with Breck and Nate for a few months once the new 2017 Ridgelines came out. My hope was to trade in my first generation Ridgeline a I had been working with Breck and Nate for a few months once the new 2017 Ridgelines came out. My hope was to trade in my first generation Ridgeline and get into the newer model. After doing some searching around at other dealerships, Breck and Nate were able to locate the truck of my choice. They worked to make the process as easy for me as possible. I have never had an issue when working with Breck and Nate, and the Kuehl dealership. My advise is, if you can't find what you want right away, give it some time and they will find the right vehicle, and deal for you! More

Excellent!!! Chanin is very knowledgeable and experienced...Very Customer friendly and has clarified all the questions... One of the best dealer which i have visi Chanin is very knowledgeable and experienced...Very Customer friendly and has clarified all the questions... One of the best dealer which i have visited tillnow.... More

Great experience! Matt smith is a wonderful person to work with. Very knowledgeable and pleasant; not pushy. I have returned to ask follow-up questions and Matt was q Matt smith is a wonderful person to work with. Very knowledgeable and pleasant; not pushy. I have returned to ask follow-up questions and Matt was quick to help and answer my questions. I have purchased 3 Honda's; two from this dealership and will again. More

Positive experience Chanin made my experience trading my car for a newer vehicle very easy. I was comfortable with asking questions and sharing concerns. He was very pati Chanin made my experience trading my car for a newer vehicle very easy. I was comfortable with asking questions and sharing concerns. He was very patient and conscientious to meet all my needs. I never felt pressured in any way. More

Writing the Check was the Least Painful Part I came to this dealership knowing what I wanted, and about what I was willing to pay. After a test drive , I asked about getting the car in another c I came to this dealership knowing what I wanted, and about what I was willing to pay. After a test drive , I asked about getting the car in another color. Trent would not even consider looking for a the car I wanted until I put down $1000 and still couldn't guarantee the vehicle. A few days later I was told a car meeting my criteria had arrived and they were going to detail it the next day(Friday) I spoke with Trent on Saturday and he told me to come in at 11:00am Monday so we could go through the operation of the car. We arrived at 11:00am Monday but the car was not ready and neither was the financial rep. We were told to stop back at 1:00pm. We didn't get into finance until 3:00pm. Meanwhile we were subject to a deluge of extended warranties, rust proofing and window treatments. Typical sales technique: Create a situation Rust, Torn Seat Paint Chip, Broken Glass, agitate the heck out of it, offer a solution. REPEAT. Finally the finance rep was ready. We had asked for him to do a payment comparison for a 48 month and a 60 month loan. The rep gave us a blank stare and told us it was already done for 60 months. (Between my fiancee and myself we have purchased 6 new vehicles in the last 8 years and have always been able to change payments before signing a loan. Now the car is ready, but still dripping wet from the DETAIL. There is water dripping off the back bumper and the dash is still dusty. There is also a strange film on the inside of the windshield. We finally leave the dealership nearly three hours later. When we get this Brand NEW Car home, our neighbor had been waiting for us, and immediately points out two 6 inch scratches on the rear bumper. We went back that evening but no one a the dealership even bothered to look at the scratches since our sales rep had left. I returned the next day and was greeted with great skepticism. No way it was us, we checked it out real good. I later pointed out that the last thing that was done was installing the plates. They begrudgingly agreed to repair the paint. FYI when someone spends $24,000.00 you may want to believe them. More

A good car buying experience. I had a good experience buying from Tim Carson. He found the exact vehicle I wanted and had it brought to Cedar Rapids in a timely manner. The paperwo I had a good experience buying from Tim Carson. He found the exact vehicle I wanted and had it brought to Cedar Rapids in a timely manner. The paperwork was ready when I picked up the car. More

Excellent, Respectful and Personable Trent is a personable and thoughtful person and salesman! He listened carefully and respectfully to me as I explained to him what I was looking for i Trent is a personable and thoughtful person and salesman! He listened carefully and respectfully to me as I explained to him what I was looking for in a car. He treated me like I was his favorite and only customer when I know he had many others to communicate with. He showed interest in my family and life situation. He was johnny on the spot with replies by phone, text or email and for finding the car I wanted. Then he promptly drives 100 miles to bring it back to Cedar Rapids for me. It was perfect and Trent spent his time showing me how to program the phone and how how all the new options worked. He also had my favorite radio stations programmed for me when I arrived. Hats off to Trent, a very positive experience!! More

purchase new cr-v excellent experience buying from Matt Smith. They handled my trade-in and explained options. This is our 5th vehicle purchased from them. Mike handled excellent experience buying from Matt Smith. They handled my trade-in and explained options. This is our 5th vehicle purchased from them. Mike handled all the paperwork and got us going. More