Randy Kuehl Honda

Best buying experience I have ever had! Randy Kuehl Honda is def. a locally owned, locally run dealership. The attention and care they extend to their customers proves it too. Every concer Randy Kuehl Honda is def. a locally owned, locally run dealership. The attention and care they extend to their customers proves it too. Every concern I had was discussed and solved, call backs were received same day usually within minutes and that is if someone wasn't there to speak to. I was overly welcomed at the dealership. The guys were so friends and professional. I have been to the big dealerships in Des Moines and felt like someone that was pushed aside, sat and waiting for ever to be helped, and annoyed the salesman for even asking to many questions. Randy Kuehl Honda was the complete opposite. Every customer is worth a million bucks it feels like there. Not only that but they did a follow up call to see how I was liking my vehicle a few days after I bought it as well. I was impressed, very impressed. I will buy my next vehicle there. I will recommend them to everyone I know! More

Great Customer Care - They Stepped Up and Fixed It Too Our 2011 Odyssey (93K mi) had several warning lights go off at the same time when engine misfired. RKH got us in the next day, and while at first the Our 2011 Odyssey (93K mi) had several warning lights go off at the same time when engine misfired. RKH got us in the next day, and while at first the repair seemed simple (plugs?) they diagnosed a deeper problem known to Odysseys of this age. The engine needed a "re-ring". At first I was told it would take about a week to fix and expected it would be costly. Instead, they helped with a courtesy car, found the repair was covered by Honda warranty, and fixed it in 2 days. Because I was travelling and in meetings they took care to communicate with me however I wanted - texting worked best, and Mason went out of his way to take care of me. The rest of the team (John, Ray, others) backed him up and helped him and me out too. One of the best treatments I've ever received from the service side of an auto dealership ever. More

great experience It took me 5 months to decide which car I wanted and I changed my mind 3 times, but Chanin was very patient with me and went along with all my changes It took me 5 months to decide which car I wanted and I changed my mind 3 times, but Chanin was very patient with me and went along with all my changes. More

We had a great experience buying a used car. We had a great experience purchasing a used car from Chanin Dirks and all of the financial paperwork was handled smoothly and efficiently. Overall it We had a great experience purchasing a used car from Chanin Dirks and all of the financial paperwork was handled smoothly and efficiently. Overall it was a very pleasant car buying experience More

New Battery Thanks for the quick in/ out when I stopped in to get a new battery. Plus what a great deal on the price of the battery. Will definately be back whe Thanks for the quick in/ out when I stopped in to get a new battery. Plus what a great deal on the price of the battery. Will definately be back when service is needed again. More

Tire Installation Thanks for the great pricing and service on a new set of tires for my wife's Lexus! I'm extremely pleased with how accommodating you were with my bra Thanks for the great pricing and service on a new set of tires for my wife's Lexus! I'm extremely pleased with how accommodating you were with my brand selection, pricing and quick and friendly service. More

AMAZING We went in to look at an okay vehicle and left with a greater car and perfect price! No pressure and very willing to work with us. Tim was fantast We went in to look at an okay vehicle and left with a greater car and perfect price! No pressure and very willing to work with us. Tim was fantastic and very down to earth. Made sure we understood everything and that we were comfortable. The vehicle had not even hit the lot yet, and they gave us a GREAT price. Absolutely no pressure, and helped us meet our goals. Mike was just as fantastic and help us get the car we wanted financed. Got our payments in a good range and even gave us some pro tips to help us improve our financial standing. I would recommend Randy Kuehl Honda to anyone, and I have been! We will be coming back for our second vehicle. Thank you so much Tim and Mike, ya'll are great! More

Good customer service Just want to mention my appreciation to employee of Randy Kuehl Honda who help me to purchase my car and especially Breck Calame for his help and out Just want to mention my appreciation to employee of Randy Kuehl Honda who help me to purchase my car and especially Breck Calame for his help and outstanding customer service , who responded to my questions .. Big thanks More

Personalized, seamless, responsive, and caring Chanin Dirks provides a truly genuine caring experience. He is extremely responsive and provides a personalized experience unlike anything I have expe Chanin Dirks provides a truly genuine caring experience. He is extremely responsive and provides a personalized experience unlike anything I have experienced at other dealerships. He takes the time to determine what you need and delivers beyond your expectations. This is the second Honda I have leased from Chanin and both times have been like dealing with a close friend that really cares about what you need. He goes above and beyond when you pick-up the vehicle to describe all of the features in such a personalized way -it is not like a typical 'run down the checklist' experience that I have had with other dealers. I have purchased and leased many vehicles - the experience at Randy Koehl Honda and especially the experience with Chanin is like no other - I actually look forward to looking for a new car now - an experience I dreaded in the past. Chanin, thank you so very much! Mike also made the finance experience seamless and efficient. More

Zero pressure, great deals! What I enjoy most about this dealership is the no-nonsense pricing. They offer fair prices comparable to what you'd expect after researching in NADA o What I enjoy most about this dealership is the no-nonsense pricing. They offer fair prices comparable to what you'd expect after researching in NADA or Kelly Blue Book, and it doesn't take an act of congress to get fair value for your trade-in. I've bought multiple cars from Randy Kuehl Honda...in my experience, I've never left wondering if I got a good deal. I've dealt with other dealerships in the area that try to offer thousands below book value for a trade, but RK starts offers at a great price immediately (none of that garbage where they frown, say, "let me see what we can do" and then come back with $100 more ...still $1k below where it needs to be). Fast, friendly, and fair! More