
Randy Kuehl Honda
Cedar Rapids, IA
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5,024 Reviews of Randy Kuehl Honda
It was a good experience Prompt pleasant & courteous service. Attendant answered all my questions and concerns. Also had available options for upcoming service needs regarding Prompt pleasant & courteous service. Attendant answered all my questions and concerns. Also had available options for upcoming service needs regarding warranties. Very efficient and helpful. More
Comfortable experience and car buying environment I had an excellent experience buying a car from this dealership. Tim Carson was my salesperson. Tim was very knowledgeable and calm/low pressure. I I had an excellent experience buying a car from this dealership. Tim Carson was my salesperson. Tim was very knowledgeable and calm/low pressure. In fact, after my test drives he was not even pressuring me to go inside the dealership. I was the one who suggested we go inside and "see what we could do". The other salespeople were also friendly and made for a comfortable environment during the inevitable waiting time (though I found the wait times to be relatively short). The negotiations were short, to the point and fair and once a deal had been reached, all the paperwork and was signed and I was driving away in about 30 minutes (thanks to Jason Tedford). Many times dealerships also hard sell the extended warranties/gap coverage, etc. Jason explained these options to me and completely respected my decision to decline. These guys have a great product (Honda) to sell and it shows with the hands off/laid back approach they are able to take. More
CR-V recall notice repair When I called to make the appointment for the recall notice repair, the service person on the phone was very friendly and helpful in describing what t When I called to make the appointment for the recall notice repair, the service person on the phone was very friendly and helpful in describing what the repair entailed, how long it would take, etc. When I arrived at the dealership for the actual repair, there was a long line of customers waiting to register their vehicle for a variety of repairs. The service personnel were friendly, efficient, and got people registered quickly. The shuttle service was efficient and the shuttle driver was very friendly---a great kiddo to handle that job! Thank you! More
Made things pretty easy and were friendly The staff at Randy Kuehl Honda were very friendly, did not pressure you, and made the transaction smooth and helped ensure that I was knowledgable abo The staff at Randy Kuehl Honda were very friendly, did not pressure you, and made the transaction smooth and helped ensure that I was knowledgable about the car's features. More
Trading up We had a previous bad experience with the service department. We were looking for a touring CR-V and saw what we thought might be a good deal on their We had a previous bad experience with the service department. We were looking for a touring CR-V and saw what we thought might be a good deal on their website. We talked with Chris on the phone and set up an appointment to meet with him and discuss the car. When we arrived, Chris was busy and had given our information to Ron. We talked with Ron about our trade-in and discussed the Touring CR-V. Ron did an outstanding job and we purchased the car. Jason was great with financial work. There was one hitch in the process that required us to return to the dealership. One of the keys belonged to another car and that car's VIN number was on all the paperwork. This required a reprint and resigning of some of the paperwork. Overall, our experience was very good. More
MOST EXCELLENT! BEING IN THE SERVICE BUSINESS MYSELF FOR 32 YEARS I APPRECIATE THE WAY MY WIFE AND I ARE TREATED. I WOULD RECOMMEND THE STORE TO EVERY ONE! BEING IN THE SERVICE BUSINESS MYSELF FOR 32 YEARS I APPRECIATE THE WAY MY WIFE AND I ARE TREATED. I WOULD RECOMMEND THE STORE TO EVERY ONE! More
Fast and friendly! I stopped in for my scheduled first oil change. I got to service desk, was promptly greeted by Service advisor, got checked in and mileage in about fo I stopped in for my scheduled first oil change. I got to service desk, was promptly greeted by Service advisor, got checked in and mileage in about four minutes. Left with my wife and received text that car was done about thirty five minutes later, just as promised. Checked in with service, David took me over to cashier so I could take care of payment. Fast and friendly 😊. More
The service people were very pleasent and helpful The service people explained our service very well. They explained what they did and what they couldn't do. We bought a crv new a few months back and The service people explained our service very well. They explained what they did and what they couldn't do. We bought a crv new a few months back and love it. What we couldn't figure out how to program Tim Carson was very helpful at doing it for us. He was a great saleman to work with. He called us afterwards to make sure we were doing well with it. Very pleased with our purchase and your service people. More
New buy cr-v Tim Carson call back after i let him know my desired of next used Lexus rx-350! ask me considered new 2018 honda cr-v ex-l instead buy used lexus rx-3 Tim Carson call back after i let him know my desired of next used Lexus rx-350! ask me considered new 2018 honda cr-v ex-l instead buy used lexus rx-350, very helpful sales consultant. More
friendly, approachable staff The staff at Randy Kuehl Honda are very friendly, down to earth, and helpful. They answered all questions and made themselves available for any futur The staff at Randy Kuehl Honda are very friendly, down to earth, and helpful. They answered all questions and made themselves available for any future questions or needs I may have. More