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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,115 Reviews

1,115 Reviews of Randall Reed's Planet Ford - Service Center

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July 24, 2023

Knowledgeable service techs that look out for the customer best interests. Status updates throughout service visit. More

by CMORE612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph faul
July 24, 2023

Always friendly and professional. Knowledgeable and answers all my questions (which can be a lot!). More

by BPANZAR126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
July 23, 2023

Sale person was great, worked hard to get what we wanted. Financing went well, no concerns. We had an issue with our vehicle being swapped out to have warranty work completed More

by bcbax1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

The dealership was clean and everyone said hello when I walked through and was willing to help More

by KINGOUTDOORLIVING - Malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
July 23, 2023

Best in the city great service very attentive to customer always on time all the work is excellent love the place More

by victor_garcia67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
July 22, 2023

Visited Quick Lane for Oil Change and Tire Rotation. I get both our cars serviced there regularly. At conclusion of service, Tech mentioned I had an oil leak, but they did not explore source. Recommende More

by JE190072
Recommend Dealer
No
Employees Worked With
Quick Lane
July 22, 2023

THANK YOU SO MUCH FOR ALWAYS TAKING CARE OF MY VEHICLES! PERSONAL ATTENTION IS ALWAYS APPRECIATED. More

by PUEBLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KELLY CAMPELL
July 22, 2023

They always make me feel like family. I will never go anywhere else. Thank you Planet Ford in Humble. More

by taguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Joseph Faul handled 2 recall items, gave me time frame and texted me when car was ready. This was at the Quick Lane location. More

by tcurry0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Faul
July 21, 2023

Kelli was up beat with a great attitude. She communicated with me through out the whole service time. More

by B.HARRIS2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
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