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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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October 02, 2023

I’m going to go out on a ledge and assume they did their best. Ford the manufacture is whom I have the issue with. My car hand a recall on engine oil leaking into the coolant. Every since then my car has be More

by Alexislouiseshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was extremely bad
October 01, 2023

Great knowledge professional always takes care of my needs. Joseph is amazing and is always willing to help More

by debbie.corchez566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
October 01, 2023

My salesman, Ken, did everything possible for me. This is my 5th vehicle from Planet Ford. Always a good experience. More

by morrisjb83
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Starteout not so good but ended up excellent very pleased with dealership highly recommended thank you!! More

by CHRISDILLON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great service and trust when I go to Planet Ford. I will always trust my vehicle to Randall Reed planet ford. More

by M.00SEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great customer service representative and great service. Would like to have my door code corrected More

by mkhaley2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I have been very pleased with the purchase experience followed by the maintenance over the last 5 years with Planet Ford. More

by Douglas Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic (Humble service dept)
September 29, 2023

I have been customer of Randall Reed for for 20 years and have purchased 3. vehicles from you guys doing that time and you guys have always given me great service and already recommended you to others 😀 👍. More

by GRIGGSRAY151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Ricky Janeau is the best. Great communication, knowledge and attention to detail. I’ll keep coming back. More

by jeffn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Janeau
September 26, 2023

They didn’t even bother to clean it / wash it from outside. When I asked them they said it would take over an hour for them to wash it. More

by matiasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Grissom
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