Randall Reed's Planet Ford - Service Center

Kelly was excellent, very knowledgeable and friendly. If anything other happens, I will definitely talk to her. Thank for helping me. Jacinto If anything other happens, I will definitely talk to her. Thank for helping me. Jacinto More

Kelly is the very best and ensured my vehicle was back quickly. The level of service was bar some of the best my truck has received. quickly. The level of service was bar some of the best my truck has received. More

I always bring my Ford Fusion to Randall reed even though there is a ford dealership closer to my house. there is a ford dealership closer to my house. More

They had the vehicle wanted and I got it at the price I wanted. My salesman was one of the best salesman at that dealership, as he had been doing it for 35 years. Randall Reed's Planet Ford of Humble is a wanted. My salesman was one of the best salesman at that dealership, as he had been doing it for 35 years. Randall Reed's Planet Ford of Humble is a volume dealership, so customers will get the vehicle that they like at the price they want within reason. There are a lot of incentives that are always going on at this dealership along with dealer discounts. You just can't go wrong with Planet Ford of Humble. More

Fleet Service has been excellent Michael and Luis are doing a remarkable job.Good communication. doing a remarkable job.Good communication. More

Alignment issue on a leased F150 40k miles. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service office says they were but same bad tire is on the right side. No follow up or offer to fix. Additionally, asked for quotes for a new tire and yet to hear back. Alignment issue should not be happening and now I am on the hook for new tires also….Overall very frustrating experience. Would be nice for management to address directly. I’m unsure if I will continue giving my future business to Randall Reed… More

Todd and Jeff along with all the service staff has been great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sale great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sales. More

Had a great experience with the dealership and they all worked so hard to get my numbers where they needed to be. Thanks! worked so hard to get my numbers where they needed to be. Thanks! More

Been a good experience over the years. I rely on Planet to service my car I rely on Planet to service my car More

The method for communication with the service advisors was difficult. No connection via phone calls and emails were not received. was difficult. No connection via phone calls and emails were not received. More