Randall Reed's Planet Ford - Service Center

While all the service personnel are incredibly friendly and helpful, I believe there could be a better system of getting vehicles in for the services they're in need of. and helpful, I believe there could be a better system of getting vehicles in for the services they're in need of. More

Great dealership. Very friendly and great service department. With the current backlog of parts all over, Planet is still able to get vehicles serviced with very lit Very friendly and great service department. With the current backlog of parts all over, Planet is still able to get vehicles serviced with very little delays. More

I've been dealing with this place since 2015 and I've been very pleased with both the vehicles I've purchased here. been very pleased with both the vehicles I've purchased here. More

All staff were helpful and accommodating made the experience of waiting it so bad it was appreciated experience of waiting it so bad it was appreciated More

Kelli Campbell is absolutely the beat at her job. She leaves no stone unturned!!! I have been 110% satisfied every time i have my vehicle in for service. She leaves no stone unturned!!! I have been 110% satisfied every time i have my vehicle in for service. More

The detailing was excellent. I was very pleased with the work that’s was done as well as the speed in which it was done. I was very pleased with the work that’s was done as well as the speed in which it was done. More

Ricky Janeau did a Great Job in getting my car repaired. He was very helpful. He was very helpful. More

I would like to till you that y’all have grate people working for you . Thank you for all the hard work. working for you . Thank you for all the hard work. More

When you trust a dealership to do a simple oil change, you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service department know about my issue at approximately 4pm. They said they were sending a tow truck to pickup my F-150 to correct the problem. Then the tow truck driver asked could he come tomorrow and explained the service department was now closed. I told him this was my only transportation and it needed to be picked up immediately. I’ll make this long story short. I had to call into work, taking disciplinary action and missing a days pay because of Randall Reed Ford. I got my truck back the next afternoon with a full tank of gas like that corrected everything. I’ll be honest I’m actually weary of ever bringing another vehicle there for service. If they knew they would be closing soon, a loaner vehicle would have made it ok with me but instead I wasn’t treated like they wanted my business in the future. And just so it’s clear this was the Humble location. More