Randall Reed's Planet Ford - Service Center

Took almost 2 months to get the issue repaired and the manager’s customer service was horrible. manager’s customer service was horrible. More

Great organization and my service Mark Mundy was superb, thanks for another great experience appreciate y’all .. thanks for another great experience appreciate y’all .. More

Planet Ford in Humble was great. Rodney was fantastic to work with. Will continue to use Planet Ford on highway 59 Rodney was fantastic to work with. Will continue to use Planet Ford on highway 59 More

The best. Fast and efficient. Thank you . Don’t hesitate to give them a try Fast and efficient. Thank you . Don’t hesitate to give them a try More

Crooks-plain and simple. They should change their slogan to “Randall Reed’s Planet Ford- We’re Stealin’” They should change their slogan to “Randall Reed’s Planet Ford- We’re Stealin’” More

Im really disappointed. . I purchased a Ford 150 back in Nov 2023.. and broke on me on my 4th month off me buying it.. My transmission broke when to the service department to . I purchased a Ford 150 back in Nov 2023.. and broke on me on my 4th month off me buying it.. My transmission broke when to the service department to see if it can be fix.. But the service Department send me back to my sales person.. for her to help me and the only way she was willing to help was by buying a new truck and the other truck the one I want to get fix is to get it repo .. I was really disappointed. Cuz till right now the truck I purchased is still broken and just there in my driveway and can get use,, im on my 6 month owing this vehicle. More

Mark our service rep was extremely helpful in helping us deal with the 3rd party extended warranty that we have. deal with the 3rd party extended warranty that we have. More

Thank you to Steve for the compassion and helping me calm down after the floods that day!!! down after the floods that day!!! More

Total scam artist and they lie about everything. And they make promises they can’t keep. And they make promises they can’t keep. More

Went for an oil change 2 days later I had no oil took it back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who a back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who actually checked the oil pan and the oil pan was fine the oil filter cap was all that was broken thank god I got a second opinion this place is trash and definitely won’t even be taking it for the “free” oil changes I paid extra for when purchasing my vehicle. I’d also like to add it took them an entire day for the oil change to get my vehicle back to me and then when I took it back to be lied to about the oil pan as well. More