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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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June 11, 2024

I think it was Great customer service and I received great explanations with the oil change More

by BEC3652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

It’s so good because you staying in home, i really like that service thanks More

by NA_LACK04
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

When I get ready to buy a vehicle I can always count on Randall REED’S More

by BTUBBS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

The technician, Hunter, was very prompt very thorough and very professional. I would gladly recommend anyone to go there because of Hunter More

by CHRISPBOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hollis
June 09, 2024

Mark is great advisor, communication is clear and explains details. I purchased an extended warranty because of his confirmation More

by KLAUS.TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark with long hair in service area
June 08, 2024

Jeff's Team in the Maintenance Department are awesome! So helpful and always providing updated on my vehicle when it's in their shop. The mechanics are top class service providers and I will not take my v More

by BLAIR.ROWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Don't bring ur Ford here for service! ! Told would take week plus to even get to my car..went to other Ford dealership done in 2 days More

by DNOEL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Came in for service on one car. Keeping that one and bought another from this dealership. Service quality has always been great which is why we bring to the dealership. More

by TERRY.BODIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
June 07, 2024

RRFord Service department is super friendly, attentive, fast and most importantly very knowledgable!!! It’s a big reason I would recommend buyers. More

by pattersondm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
June 07, 2024

Our service writer is doing an amazing job keeping me updated the best thank you More

by CHEMTRUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Bishop Service writer
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