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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,301 Reviews

1,301 Reviews of Randall Reed's Planet Ford - Service Center

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September 27, 2024

Excellent service, my service advisor Adrian is the best and the Manager Ricky is awesome 👌 More

by TSIZEMORE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Planet Ford is a great place to purchase a car, new or pre-owned. We've done it three times and have never regretted it. More

by David L Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Tim at service went above and beyond to get my issue handled. Would do business with him again. More

by REX.REHMEYER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Great in explaining options and pro and cons on repairing or getting total Easy to get ahold of on phone More

by JHEMMER22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maint manager
September 23, 2024

I'm satisfied with the service, car running a lot smoother, appreciate the attention and patience More

by LEEK763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Kelli Campbell is awesome Always friendly, great service experience, treats me well. Amazing staff always More

by DRARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
September 22, 2024

We are new to the are and needed a new car! George made the experience of buying a vehicle so personable and we felt no pressure, he was amazing I would recommend Randal reed planet ford to all More

by SEAKELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Bent step rail scathing the bottom of the right door in the service bay. Have picture of the damage More

by stevensaskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
September 21, 2024

Great customer service, you guys took care of everything at a good price. Thank you for your assistance, great job Steven Bishop More

by GREG_GARCIAFMCTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
September 21, 2024

Kelli is a great service advisor. She kept me informed of the status of back ordered parts and even coordinated delivery of my vehicle after it was repaired. More

by michael.hamlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
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