Randall Reed's Planet Ford - Service Center

Kelli kept me informed about my vehicle the whole time. Gave me all my costs upfront. She was not pushy. Gave me all my costs upfront. She was not pushy. More

They remove my engine cover and never replaced it. now they are telling me they are not sure what happened to the engine cover. Every time my oil is changed they do not tighten the heat shield and the now they are telling me they are not sure what happened to the engine cover. Every time my oil is changed they do not tighten the heat shield and there is a rattling…. Every time! I’m tired of going there! More

Evan was very helpful and knowledgeable. I would rate his service ten out of ten I would rate his service ten out of ten More

Service center is a scam- charges for services not needed and doesn’t honor warranty work. Multiple experiences here ultimately led to me trading my ford for another make and model. Will never go back. and doesn’t honor warranty work. Multiple experiences here ultimately led to me trading my ford for another make and model. Will never go back. More

All my expectations were met by the Planet Ford employees. Al my vehicles are Fords. employees. Al my vehicles are Fords. More

The Mobile Service for the recall on my Ford Fusion was wonderful. The service technician that performed the work was professional, knowledgeable, and efficient. I had been to Planet Ford on 2 separate occ wonderful. The service technician that performed the work was professional, knowledgeable, and efficient. I had been to Planet Ford on 2 separate occasions and it was going to take 5 days to complete the recall work on my call. I thought this was unacceptable. I told the Service Department that I had to drive my grandchild to school. The only reason that I was able to get the recall work done was because of the Mobile Service. It was a Do Not Drive Recall. More

When I visited the dealership a year ago the people there helped me get a car Sameday helped me get a car Sameday More

Great service. .. Great customer service make me feel like family will continue to do business with them for years to come .. Great customer service make me feel like family will continue to do business with them for years to come More

Very good service and Denise my service advisor was very. I'm going to let my friends know where the good service is. I'm going to let my friends know where the good service is. More

Your Service Department, specifically Rodney, is great! If it were not for Rodney, you would have lost our business If it were not for Rodney, you would have lost our business More