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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,107 Reviews

1,107 Reviews of Randall Reed's Planet Ford - Service Center

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April 07, 2024

did a good job, ok ok ok ok okok ok ok ok ok oko ok ok ok ok ok More

by LESANDIRMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Thanks for the nice call I received from Jeff, I have been assured he will handle All concerns regarding my last visit... I was treated with kindness, respect, and restored my faith in Planet Ford.. I h More

by Jokery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Snaps?
April 06, 2024

The dealership handled my warranty repair wonderfully. They communicated often and tried successfully to minimize any inconvenience. I’ll continue using them. More

by jkcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
April 06, 2024

Since your dealership continues to insist that I leave a rating, here it is. If you really cared what I thought, maybe the general manager should have returned my messages?? More

by BCONLEYCFH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Bishop
April 06, 2024

No satisfaction! Under warranty, low on oil. No idea why. Tansmission still not shifting correctly. More

by clydejlambert
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Bishop No complaints
April 05, 2024

Great service in humble Texas and surrounding areas Tremendous diner food while you wait for your car More

by DBPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Reed
April 05, 2024

Awesome dealership great staff very friendly I would recommend this dealer to every person looking to buy a car or get there car serviced or repaired at the body shop More

by CV_OZZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Was told a week they’ve had my car for two weeks I still do not have it back More

by M.NIEZGODA1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
April 05, 2024

the service was fast. the rep. kept me informed about what was going on and reviewed what service was needed. More

by TH_BENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name but he was in the quick lane department.
April 05, 2024

Not what I expected, sold me a demo truck without me knowing it was demo More

by ruben093063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart McKenry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Francisco
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