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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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June 22, 2024

Guy was an awesome salesman! I was with my family and he treated them great as well! Thanks again Guy! More

by michellemar2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

The dealership has highly knowledgeable people at every position. Employees are polite and considerate. The lounge is very enjoyable! More

by furnaceman48154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

They fixed my window (quit working). They also performed 2 recall notices while they had it. More

by dennis.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall
June 16, 2024

Everything was great I went to get my oil change but they did forget to put my sticker for my next oil change and the mileage I’m glad I noticed since I live more than an hour away I would’ve been mad if I More

by Alberto120hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service guy that helped me was great he was able to get my sticker right away and the oil change didn’t take as long as it did the last time I was there .
June 15, 2024

Always have a good experience with them working around my schedule to get my truck in and repaired More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Everyone there provides great customer service and are friendly. Ned Shortsleeve is great and takes care of all my vehicle needs. More

by juansaldivarsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 14, 2024

My Service Advisor Kelli Campbell works miracles! ! She cares about her customers and getting the job done correctly! Will not use another service center unless I absolutely have to. More

by SCOTT.GLATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
June 14, 2024

This dealership is lucky they have Kelli As a service advisor, she is by far the most helpful person at the entire dealership More

by CHRIS.SUCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell 5 stars
June 12, 2024

Jose is always quick to respond. He always listens and assists in the best course of action. More

by KARENKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
June 12, 2024

They were very punctual and did a very good job. They worked around my job schedule. They had to come twice. More

by ZERORUTHDUDE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know. It was a home repair man to my home to do the recalls
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