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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,107 Reviews

1,107 Reviews of Randall Reed's Planet Ford - Service Center

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April 12, 2024

Rodney is the reason I was satisfied. I was not ever coming back after the terrible first mishap but Rodney made it right. More

by stephenmdonovan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
April 12, 2024

PROBLEMS ENCOUNTERED WERE SOLVED WITH SATISFACTION ON BOTH SIDES. WILL BE DOING BUSINESS WITH RANDAL REED GOING FORWARD. More

by edarnold5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Fast Service, Advisor was great and kept me informed. Always good to there for Service. More

by RACETIME188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Took my F150 for service and it came out worst! Lost a couple of jobs since I’m a contractor! Had to take the truck back since it started acting up . I will never buy or take it back to the humble More

by OSCAR_JANDRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
April 11, 2024

Best routing maintenance day ever : Kelly was great and I thank for the followup phone call More

by HOLLYG4251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie
April 11, 2024

Rickey Juneau is an exceptional individual. He’s always courteous polite. If I’m waiting, he always alerts me as the timeframe of being completed always and he always gives excellent recommenda More

by TITINABROWN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Juneau
April 11, 2024

Working with JP Perez and Kevin McKinnon was a real pleasure. They answered all my questions and concerns. They assisted me with the purchase of my 1st Ford truck and handled my trade in. Stuart McK More

by LEE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alvarado in the service department was a great help.
April 10, 2024

Kelli Campbell outstanding service writer. Answered all our questions. Very helpful and great personality. She got us in and out quickly. More

by Smnavyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell. 5 stars
April 10, 2024

Planet Ford in Humble has always been great from the purchase of our vehicle to the service department going above and behind my expectations. Would definitely recommend for a great experience. More

by JSRODRI1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cambell
April 09, 2024

Mrs. Kelli should be the face of her Department. Her willingness to go the extra mile to ensure customer satisfaction is above reproach. More

by LESTERPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Kelli and JJ
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