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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,300 Reviews

1,300 Reviews of Randall Reed's Planet Ford - Service Center

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October 08, 2024

Very impressed with the way Kelly got me right in and out without an appointment More

by PAUL@COUNTYWASTEINC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

I did have a concern following the repair of my NOX sensors as they don’t last more than a year and a half. After speaking with one of the service managers I was feeling better. More

by maddogjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Shortsleeves
October 07, 2024

They did awesome work and I love that they kept in touch with me to let me know what all was going on with my truck. I want to thank them very much. More

by melissakizer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who all worked on My truck
October 07, 2024

Great experience over the years. Ned, was amazing, and I can't wait to see you all in the future.Thank you. More

by HONEYDOSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned
October 06, 2024

Stop emailing me stop emailing me stop email me stop emailing me stop emailing me More

by ATK5015
Recommend Dealer
No
Employees Worked With
Ken Riley
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Kelli Campbell is the best Service Advisor we have ever had. For us to get absolutely terrible service from Planet Lincoln and then take our Lincoln to Planet Ford because of my Husbands Service Advisor an More

by SAFETYMAN0191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Evan was the best service advisor ever! He worked with us to help us get our car back up in running condition. More

by aletag5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Coleman
October 01, 2024

Great customer service! I used to hate going to the dealership, but I finally found one that I like. More

by SOLVEONE2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

My spouse had taken my vehicle to get serviced and he was very satisfied the way Jim treated him. He treated him like he was important. Thank you very much Jim. More

by LORENAPONCE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim from service department.
October 01, 2024

Kelli kept me informed about my vehicle the whole time. Gave me all my costs upfront. She was not pushy. More

by PUEBLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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