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Randall Reed's Planet Ford - Service Center
Humble, TX
1,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,111 Reviews of Randall Reed's Planet Ford - Service Center
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August 19, 2008
Service department is the worst I've ever experienced. Customer service is a term they don't understand or care to understand. Rude, even malicious service advisor allowed to "steal" key ring with house Customer service is a term they don't understand or care to understand. Rude, even malicious service advisor allowed to "steal" key ring with house and office keys and was not reprimanded. No quality control to ensure that requested work is completed or done properly, i.e. after having tires rotated, a lug nut was left off of both driver side wheels and I was allowed to leave the dealership with two missing lug nuts. Total incompetence in the entire department. Would not recommend taking any vehicle to this location for any type of repairs/service. More
by cherrypratt
Employees Worked With
5
