Randall Reed's Planet Ford - Service Center

Kelli & Lorena are the best in Texas high quality service. They are the only people I would like to talk to because they get the job done. service. They are the only people I would like to talk to because they get the job done. More

Awesome experience highly recommend to family and friends. Jarrod made the whole experience very enjoyable! friends. Jarrod made the whole experience very enjoyable! More

Always great service with Kelli, she kept us informed and got our repairs done quicker than expected even with back ordered parts. got our repairs done quicker than expected even with back ordered parts. More

Prompt courteous service. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. More

Satisfied customer. Nothing but good things to say about this dealership. They even have a little “restaurant” there. Nothing but good things to say about this dealership. They even have a little “restaurant” there. More

Went it for transmission work that should have been under warranty. Randall Reed couldn’t see my vehicle for 6-8 weeks. Forced to resort to repair from local shop and this was competed in 4 days (part del warranty. Randall Reed couldn’t see my vehicle for 6-8 weeks. Forced to resort to repair from local shop and this was competed in 4 days (part delivery took 3 days and repair took. 1). Ford now refuses to reimburse the costs which they would have been required to cover under warranty. Their justification. Is that the Ford dealership did not complete the repairs even though I used a “Ford certified” repair shop. Sadly, it’s what’s become of customer service. More

Service dept was awesome and did a wonderful job taking care of me and my vehicle. care of me and my vehicle. More

For a recall of Ford, It did not have a car or rented car while the 3 days it took. Average service while the 3 days it took. Average service More

I've always had a great experience here at Ford. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. More

Kelly Campbell is the absolute best! She is very attentive and always follows up after the appointment She is very attentive and always follows up after the appointment More