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Randall Reed's Planet Ford
Humble, TX
2,711 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,711 reviews
Verified Customer
January 06, 2025
great sales, my 4th F150, everything was smooth,This is why I always stay with Randall reed in Humble why I always stay with Randall reed in Humble More
by jim245
Employees Worked With
January 06, 2025
They are amazing, great customer service and the employees are awesome, very helpful, and making sure us as customers are well served employees are awesome, very helpful, and making sure us as customers are well served More
by martinadiaz540
Employees Worked With
January 06, 2025
PLEASE HELP RANDALL REED. I dropped my vehicle off on 12/23/24, and I am still waiting on a loaner vehicle due to a recall that requires my motor to be torn down and a new I dropped my vehicle off on 12/23/24, and I am still waiting on a loaner vehicle due to a recall that requires my motor to be torn down and a new short block to replace. I cannot afford to pay for a rental and the vehicle payment every month. THIS IS UNEXCEPTABLE NOT HAVING A LOANER VEHICLE AFTER ALL THIS TIME. I HAVE BEEN UNDERSTANDING AND NICE BUT NOW I JUST CAN NOT LET THIS GO ANY FURTHER. I AM LOOKING INTO TAKING LEGAL ACTION IF NEEDED. IF YOU ALL LOOK INTO THIS IT IS ON THE 2018 FUSION AND I AM THOMAS. STEVEN BISHOP WOULD KNOW WHO THIS IS AND HOW TO REACH ME IF HE WANTS TO HELP, BUT HE SAYS THERE IS NOTHING HE CAN DO. HE DID OFFER A RENTAL FOR 3 DAYS, BUT I PERSONALLY WOULD HAVE TO PAY THE DIFFERENCE EVERYDAY. IT IS FUNNY HOW THEY ALL SAY THEY ARE HERE FOR YOU IN THE COMMERCIALS BUT IT HAS BEEN 15 DAYS SINCE I DROPPED OFF MY VEHICLE AND NOTHING. NO LOANER JUST THEM TELLING ME THAT IT WILL TAKE UP TO 6 WEEKS FOR REPAIR AND i COULD BE CHARGED FOR A RENTAL IF I NEED A VEHICLE NOW. SMH AND TO THINK I WAS GOING TO TRADE IN MY OTHER FORD FUSION BOUGHT FROM RANDALL REED IN FOR A NEW VEHICLE. More
by tnovak1006
Employees Worked With
Steven Bishop
January 06, 2025
So I gave a review about how bad the wait for a loaner vehicle was and a salesman called me trying to sell me a new vehicle.....SMH, SMH...... This is just crazy....... vehicle was and a salesman called me trying to sell me a new vehicle.....SMH, SMH...... This is just crazy....... More
by tnovak1006
Employees Worked With
Steven Bishop
January 04, 2025
Took care of my issue and were quick about it. Will be back for sure. Will be back for sure. More
by MELANIE.MCCULLY
January 04, 2025
We love this dealership and service. Joseph of Quick lane has helped me for over 20 yrs. I’ll always buy Fords here so that I can have this great service. Joseph of Quick lane has helped me for over 20 yrs. I’ll always buy Fords here so that I can have this great service. More
by johnnywalker44
Employees Worked With
Joseph of Quick Lane
January 03, 2025
No hassle, found the answer to every question. After in person visit, sales person was extremely responsive to questions we forgot to ask while there. Sales person allowed/ suggested things we cou After in person visit, sales person was extremely responsive to questions we forgot to ask while there. Sales person allowed/ suggested things we could do over the phone in order to save time at purchase. More
by Haralson_john
