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Randall Reed's Planet Ford
Humble, TX
2,559 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,559 reviews
July 20, 2024
The main reason for using this dealership has been because of the service advisor. Kelli has ensured that our service is taken care of as expeditiously as possible. because of the service advisor. Kelli has ensured that our service is taken care of as expeditiously as possible. More
by thil10143
Verified CustomerEmployees Worked With
Kelli
July 17, 2024
Professional, respectful, and not pushy. As a customer this goes a long way for me. They found the vehicle that I described and at an agreeable price. As a customer this goes a long way for me. They found the vehicle that I described and at an agreeable price. More
by m_petty085
Employees Worked With
Henry Cisneros
July 17, 2024
Very good job I appreciate all that you do the best customer service ever appreciate your service customer service ever appreciate your service More
by LEONARDMARY1955
Employees Worked With
July 17, 2024
Kelli gave the best service I have ever had from anyone ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my stor ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my store. I never went more than 15 minutes when I contacted her about my truck and its status. Customers want to be talked to and kept in the know about what is going on with their vehicle, even if it is bad news. Thanks again Kelli for all your help and making a tough situation easy to deal with. More
by tireman1966
Employees Worked With
Kelli Campbell
July 17, 2024
Nice salesman and bilingual. Very helpful. Luis and David were awesome and helpful. Thanks to their help I purchased my car. Very helpful. Luis and David were awesome and helpful. Thanks to their help I purchased my car. More
by mayra.esquivel.me
Employees Worked With
Luis and David from the pre-owned dealership
July 16, 2024
These guys are awesome! Great to work with! Easy process, pain free, fast and friendly!! Great to work with! Easy process, pain free, fast and friendly!! More
by JAMIE64
Employees Worked With
Other Employees :
Michael Grissom
July 16, 2024
Great customer service and fair pricing. I recommend this place. They also keep a good car inventory. I recommend this place. They also keep a good car inventory. More
by mosleyantrell86
Employees Worked With
July 16, 2024
Quality service began with the service writer. The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with More
by Terry
Employees Worked With
