Back

Randall Reed's Planet Ford

Humble, TX

4.5
2,718 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Contact Dealership

19000 Highway 59 North

Humble, TX

77338

Directions

By Type

Showing 2,718 reviews

January 28, 2017

Ask for Juan I brought my 2010 Expedition in for an oil change. Juan met me as I pulled up and took care of all the details. I relaxed in the nice waiting area a More

by Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Jimenez
Jan 29, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford in Humble. We appreciate you taking the time to share your wonderful feedback and are pleased you had such a great experience with Juan and our award-winning team. Please let us know if we can be of any additional automotive assistance.

October 31, 2016

Pleased as punch On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service Exceeding $ 100 More

by Root
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Randall Reed's Planet Ford responded

Thank you so much for choosing Planet Ford in Humble and for your kind review. We are thrilled to read that Amanda and our team took such good care of you and your auto needs. We will share our recommendation. Please do let us know if you need anything additional.

October 27, 2016

GREAT SERVICES He's very professional and Very Informative, I really appreciatedo his knowledge on the vehicle I was looking at. When I'm ready to purchase my vehic More

by MrsRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Randall Reed's Planet Ford responded

Thank you for allowing Planet Ford in Humble the opportunity to help you find a new vehicles. We are happy to read that Mr. Riley and our team were helpful and informative. When you're ready to buy, we hope you will allow us to help you find the right car at the right price.

October 24, 2016

Life Saver I visited this dealership after I lost a car to the meyerland flood. Nathan Gordon put me in an Escape that day for a reasonable price. My daughter an More

by Awebster86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Gordon
Oct 31, 2016 -

Randall Reed's Planet Ford responded

Thank you so much for choosing Planet Ford in Humble and for your kind review, including the high praise from your fiance. We are happy to read that Mr. Gordan and our team took such great care of you and your auto needs. We are sorry to read you had to deal with the after-effects of the flooding, but are happy we could help you get back on the road. We are always here to help, should you need anything additional.

October 23, 2016

very bad service advisor very bad and rude service advisor Amanda wade I purchased Ford fusion from you and whenever I came for some problem in my car she will behave very ru More

by rashid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Randall Reed's Planet Ford responded

Hello, At Planet Ford in Humble we pride ourselves on delivering award-winning service. We sent a message last week requesting a way to contact you for additional information. We have not yet heard back and would like to speak with you further to get additional details so that we may fully address your concerns. Thank you for your feedback.

October 23, 2016

Love my Explorer I needed a vehicle and met with Ken Riley. This was a very enjoyable experience. They also fed me at their on site restaurant. Thanks to the sales More

by Bill Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Randall Reed's Planet Ford responded

Thank you, Mr. Thomas. We are so happy that you enjoyed your auto-buying experience at Planet Ford in Humble. Our team members, including Mr. Riley, greatly enjoy assisting our wonderful customers find the right car at the right price. We also love reading that you enjoyed Cruiser's Cafe. We think it is a wonderful spot to get good eats, sweet treats and a side of nostalgia! We hope you enjoy your new Ford Explorer. Please do let us know if you need anything down the road.

October 20, 2016

I got a new Ford truck I would recommend this place to any of my friends or family Cameron Gordan was the best car salesman I've ever had great person and very hardworking More

by cocarterford420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Gordan
Oct 20, 2016 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford. We appreciate you allowing our dealership the opportunity to earn your business. We are happy to hear that Mr. Gordan and team were hardworking and helpful. We would also like to thank you for taking time to share your great review. Please do let us know how we may be of service down the road.

October 19, 2016

thanks Mr. Parker was very helpful with answering. but I am unsure if I am ready for a new vehicle note. since my BMW is already paid off. More

by kzarghami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Parker
Oct 20, 2016 -

Randall Reed's Planet Ford responded

Thank you for shopping Planet Ford as you weigh your vehicle options. Buying a new car is a big decision and we are happy to read that Mr. Parker was helpful in answering your questions. If you need anything additional as your making your car-buying decision, please do let us know. Thank you again for shopping our award-winning dealership and for your glowing review!

October 19, 2016

Great Experience! My experience was great at Planet Ford in Humble. My Sales Rep. Jonathan Baldwin was very informative about the vehicles I looked at, helped me find e More

by Jamie2717
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baldwin
Oct 21, 2016 -

Randall Reed's Planet Ford responded

We love hearing that that you had such a wonderful experience at Planet Ford in Humble. Mr. Baldwin and our award-winning team were happy to help. Thank you for sharing your great feedback. Please let us know if we can do anything to help you down the road!

October 19, 2016

Great people Brandon Parker helped me out and he was a great salesman. Best I have seen in a while. He was truthful and gave me all the information I asked for. More

by Xcent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Parker
Oct 20, 2016 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford and allowing our award-winning team the the opportunity to earn your business. We love reading great reviews like yours and seeing that Mr. Parker and our staff did a great job. If you need anything additional, please let us know. We are always here and happy to help.

...
264
...