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Randall Reed's Planet Ford
Humble, TX
3,542 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,542 reviews
July 12, 2023
I would like to thank the mobile service which is not listed and should be as part of the Ford team, including ALL the service advisor's and including the technicians for ALL that the do. Thank you, Luis listed and should be as part of the Ford team, including ALL the service advisor's and including the technicians for ALL that the do. Thank you, Luis and Jeff Staff! More
by CGANDARA
Verified CustomerEmployees Worked With
JEFF STAPP, LUIS MARTINEZ, CAYLEY STAPP, MICHAEL WILSON, CARLTON COOPER, HANK, CAMERON, RUDY
July 12, 2023
Ken (sales), Nathan (ordering) Kevin (aftermarket) have gone above and beyond to help me with the purchase of two vehicles -- both Broncos -- and I couldn't be happier. Thanks, Randall Reed! gone above and beyond to help me with the purchase of two vehicles -- both Broncos -- and I couldn't be happier. Thanks, Randall Reed! More
by MATTMIKLIUS
July 11, 2023
BECAUSE I RATE AN 1 BECAUSE I BROUGHT MY CAR FOR AN TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING ASKING QUESTIONS. AND EVERY TIME. I CALL ASK A QUESTION ABOUT THE ITEM HE DIDNT KNOW More
by CLEMNELSON63CN
Employees Worked With
I don't know his name but i know him when i see his face
July 11, 2023
I really enjoy my experience as a first time car buyer with guy he made the process easy and smooth. He also put things into a bigger picture which I appreciate so much he was very patient and understandi with guy he made the process easy and smooth. He also put things into a bigger picture which I appreciate so much he was very patient and understanding and answered all of my questions. And our finance associates was amazing as well and explained everything with great detail. The only thing I did dislike was the time they had us waiting for the car we did come back the next day to speak with the general manger over the ford planet dealership and he was amazing and apologized for our inconvenience. I greatly appreciated that. And I love my new car :) More
by Ericaleblanc23
July 11, 2023
Came in for an inspection on a Ford Explorer that I recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for servic recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for service, I'm going to tell them to go see Kelli at Planet Ford in Humble. More
by RSA2005
