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Randall Reed's Planet Ford

Humble, TX

4.5
2,636 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,636 reviews

March 25, 2019

Good experience buying new F150. My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our p More

by carnutne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Boatwright -Service Advisor, Marco Aguilar
Mar 26, 2019 -

Randall Reed's Planet Ford responded

Congrats on your new Ford F-150 from Planet Ford in Humble. We thank you for allowing us to earn your business. We are happy to hear that our team member Macro did a great job helping you find the right vehicle at the right price. Please let us know if you need anything additional. We are always here to help.

January 06, 2019

Financed F150 I can't afford! I'm a Disabled Navy Veteran who deserves better than what I received at the end of my purchase. Tiny Discount, unaffordable $588 mo payment with my in More

by Ford GUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Majette, James MacDonald
December 13, 2018

False advertising The finance guy talked me into buying the extended warranty and it seems it doesn’t cover much.... typical. I was told it was bumper to bumper. More

by Mitchbruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hervey Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Satisfaction in the End There was an advertising web add that was misleading which made it impossible for us to agree on the deal, in the end we were able to work it out... More

by Disappointed
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fraleigh, Dennis Williams
August 29, 2018

Simple and easy with her. Great experience. I hate vehicle shopping. However, Taylor was very friendly and knowledgeable. She made it painless, easy and enjoyable. I’d recommend her and Plant Fo More

by Beretta12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Majette, Taylor Roberts
Sep 04, 2018 -

Randall Reed's Planet Ford responded

We thank you for choosing Planet Ford and for sharing your 5-star feedback. We’re happy to read that our team member Taylor was helpful and you had a great experience. Please let us know if you need anything additional. We’re always here to help.

August 29, 2018

Best vehicle shopping experience I have had My vehicle shopping experience with Taylor at Planet Ford 59 was great. She was very helpful at getting all of my questions answered and found me the More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Roberts
Sep 04, 2018 -

Randall Reed's Planet Ford responded

We thank you for choosing Planet Ford and for sharing your 5-star feedback. We’re happy to read that our team member Taylor was helpful and you had a great experience. Congrats on your new Ford. Please let us know if you need anything additional. We’re always here to help.

August 29, 2018

Great experience I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything re More

by Taye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Roberts
Sep 04, 2018 -

Randall Reed's Planet Ford responded

We thank you for choosing Planet Ford and for sharing your 5-star feedback. We’re happy to read that our team member Taylor was helpful and you had a great experience. Congrats on your new Ford Escape. Please let us know if you need anything additional. We’re always here to help.

August 22, 2018

Car of My Dreams Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the More

by tkaylor2003
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford. We are happy to hear that you had a great experience. We appreciate you taking the time to share your great feedback. Congrats on your new Ford. Please do let us know if you need anything down the road.

August 22, 2018

Great experiance with Ken. I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able More

by jkaylor2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Randall Reed's Planet Ford responded

We thank you for choosing Planet Ford and for sharing your 5-star feedback. We’re happy to read that our team member Ken was helpful and you had a great experience. Please let us know if you need anything additional. We’re always here to help.

August 12, 2018

Beware of Finance when buying in Cash Paid cash added $599 to the deal for lender's insurance "Protection Product Guaranty". Cover nonexistent lender if car gets stolen. Refused refund wa More

by Paid4
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stuart McKenry
1.0
This rating includes all reviews, with more weight given to recent reviews.
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