Randall Reed's Planet Ford

Quick and painless my Son and the salesman had been talking before I came to the dealership for about a week and when I came in the car was ready for the test drive. Onc my Son and the salesman had been talking before I came to the dealership for about a week and when I came in the car was ready for the test drive. Once I told them how much I wanted to pay the deal was done. Super nice people and at no point were they pushy or rude. Overall a good experience. More

Quick and easy Justin Woods was great. Got what I wanted at the price I wanted. The experience was quick and easy. Truly a great place to purchase an automobile. Justin Woods was great. Got what I wanted at the price I wanted. The experience was quick and easy. Truly a great place to purchase an automobile. More

Fixed a problem that another dealer did not. After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during th After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during the short time they drove it, they couldn't fix it. I took it to Randall Reed, and the tech noticed that the description matched a TSB that had been out over a year. Truck repaired and the issue has not re-appeared. More

Good place to do business, First, the salesman was great. He was attentive to what I wanted. Showed me the stock that fit my needs. Was patient with and responsive to my questio First, the salesman was great. He was attentive to what I wanted. Showed me the stock that fit my needs. Was patient with and responsive to my questions. From my research, I recognized the price was very competitive. Then when I made my selection the sales process was quick and efficient, What's not to like about that? When I trade again, I'll begin with Planet Ford, More

tremendous progress Originally, the service department was a bit disorganized and not very customer focused, but I have seen tremendous improvement, in customer service. Originally, the service department was a bit disorganized and not very customer focused, but I have seen tremendous improvement, in customer service. I have seen a noticeable difference in the service personnel, making sure that customers come first. More

Service was great. Took quite a while due to a back log of vehicles waiting in the diagnoses portion of the visit. Seems there is a limited amount of compute was great. Took quite a while due to a back log of vehicles waiting in the diagnoses portion of the visit. Seems there is a limited amount of computers to diagnose. More

New car The salesman took the time to show me options for the vehicle I wanted. The process is fast. The incentives/rebates are good. They take the time to The salesman took the time to show me options for the vehicle I wanted. The process is fast. The incentives/rebates are good. They take the time to go over all the car's technology More

Wonderful service except Nick Lang is amazing he really takes care of your customers he is very busy but I understand that is what is takes. My only complaint is a quick wash Nick Lang is amazing he really takes care of your customers he is very busy but I understand that is what is takes. My only complaint is a quick wash after an oil change would be wonderful that would day you go the extra mile I have considered going to another place because they offer the wash thank you for your time. More

1st time ordering a car. This was the first time special ordering a car and was a very pleasant experience. I would recommend Richard Fuller as a salesman. He was very easy to This was the first time special ordering a car and was a very pleasant experience. I would recommend Richard Fuller as a salesman. He was very easy to work with. More