Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,640 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,640 reviews
September 19, 2019
Great work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. More
by RBracho
Employees Worked With
Other Employees :
Nick Lang, Daniel Fraleigh
September 16, 2019
Great!!!! Swervice and customers Love me 2007 Edge never had a problem EVER>>>>>may keep forever>> wonderful service my family has been Ford owners all my life..I'm now 64 years old>> Love me 2007 Edge never had a problem EVER>>>>>may keep forever>> wonderful service my family has been Ford owners all my life..I'm now 64 years old>>> Hum NO PROBLEMS..... More
by Jokery
Employees Worked With
the employees are ask Quick Lane not listed
September 16, 2019
Good experience I would say four stars is a good rating for my buying experience; I think a five is perfect and no deal is ever perfect. I dealt with Vicky in used ca I would say four stars is a good rating for my buying experience; I think a five is perfect and no deal is ever perfect. I dealt with Vicky in used cars and was impressed with her response time to emails and texts as most of my deal was done via those formats. I also like that she was quick to get to the point and didn't rush me but also liked to keep things moving along like I did. I really liked Stuart in finance; the last car I bought was also financed via Stuart and not only is he friendly but very knowledgeable. I would easily recommend this dealership to a friend. More
by Barry
September 16, 2019
great service from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and ma from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and making my purchase a great experience! More
by ISH
Employees Worked With
Other Employees :
Nick Lang, Greg Stegman
September 15, 2019
Brief wait. Attentive. Customer service was great. Rosie took care of me swiftly and updated me on the status of my vehicle as I waited - which was a brief wait. Customer service was great. Rosie took care of me swiftly and updated me on the status of my vehicle as I waited - which was a brief wait. More
by Lincoln37
Employees Worked With
Rosie Jones
September 15, 2019
Great customer service. We ordered our vehicle from ford and the sales team did a great job of keeping us updated on the process. Once the vehicle was delivered it was quick We ordered our vehicle from ford and the sales team did a great job of keeping us updated on the process. Once the vehicle was delivered it was quick and easy finalizing the sale. More
by Super duties only
Employees Worked With
September 14, 2019
Best Service Team and Best Service Leader Lorena! I buy a vehicle every two years. A friend recommended R. Reed Ford and said they have the best service department and to ask for Lorena. The best vehi I buy a vehicle every two years. A friend recommended R. Reed Ford and said they have the best service department and to ask for Lorena. The best vehicle decision I ever made. Lorena is the pinnacle of customer service. Her follow up and keeping customers informed really puts one at ease. In a word TRUST. Lorena is the reason I keep returning to R. Reed. Her knowledge and methods of interaction are genuine even when we have to pay for something we thought is covered by warranty. She takes the time to explain/educate and in a minute you are convinced to follow her lead. TRUST! THANK YOU LORENA!! THANK YOU R. REED FORD! Best service Best people Best team More
by Lee
Employees Worked With
September 14, 2019
Always willing to help with you’re needs From the beginning of the call until the time to Pick up my vehicle, the personnel are always helpful. Thank you Rosie for helping me with my recall From the beginning of the call until the time to Pick up my vehicle, the personnel are always helpful. Thank you Rosie for helping me with my recall issue More
by Angie R.
Employees Worked With
Rosie Jones
September 13, 2019
Service visit Amanda is very customer friendly and makes sure all your concerns are addressed. She follows up with the technician and keeps you in the loop with the Amanda is very customer friendly and makes sure all your concerns are addressed. She follows up with the technician and keeps you in the loop with the updates regarding your vehicle . She is also very knowledgeable. More
by Mashdds
Employees Worked With
September 12, 2019
Good experience Guy was a great person to work with. Was a busy Saturday but the process didn’t take as long as others that i’ve Gone through. Guy was a great person to work with. Was a busy Saturday but the process didn’t take as long as others that i’ve Gone through. More
by Ray
