Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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new car purchase My husband was so pleased with the purchase. Loves the car. Comfortable on road trips, lots of room. Josh was a pleasure to work with. My husband was so pleased with the purchase. Loves the car. Comfortable on road trips, lots of room. Josh was a pleasure to work with. More
Maintenance on my 2012 Ford F-150 Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and ou Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and out in no time. More
The over all service was wonderful the sakes team was awesome and very helpfully on finding my new f150 I am very happy with the over all service awesome and very helpfully on finding my new f150 I am very happy with the over all service More
I took my ‘16 F-150 to have some warranty work as well as recall items addressed. They treated me like royalty. Had a loaner waiting on me when I got there. I got my truck back within a few days. I swear i recall items addressed. They treated me like royalty. Had a loaner waiting on me when I got there. I got my truck back within a few days. I swear it runs better now then when I bought it. Lorena and her team know how to take care of the customer! More
4 hours for a oil change. Was told it would take 2 hours. The worker is slow and on his cell phone. Unacceptable. It took o er 2 hours for my truck to get into service bay. And then the worker took o The worker is slow and on his cell phone. Unacceptable. It took o er 2 hours for my truck to get into service bay. And then the worker took over a hour to a perform a oil change and rotate tires. The recall only took 5 min More
Nick and Lorena provided me with excellent customer service while my expedition was in their service department for some repairs! They always get everything done in a timely manner! I highly recommend service while my expedition was in their service department for some repairs! They always get everything done in a timely manner! I highly recommend bringing your vehicle in to them for all your mechanical needs. More
It was cold and wet took us a long time to make our decision. Such great customer service thank you Jose Castillo for being so patient with us. decision. Such great customer service thank you Jose Castillo for being so patient with us. More
Professionals From the selection and purchase of our new Ranger Lariat (Ken), to the “finishing touch” modifications we wanted (Kevin), we were working with experie From the selection and purchase of our new Ranger Lariat (Ken), to the “finishing touch” modifications we wanted (Kevin), we were working with experienced, confident professionals that gave us a fair deal on what we wanted. More
Brake service The service department opens at 7am and I had an Uber bring me to drop me off so I could pick up my truck. The Uber arrived at 6;45am and dropped me o The service department opens at 7am and I had an Uber bring me to drop me off so I could pick up my truck. The Uber arrived at 6;45am and dropped me off and it was freezing cold outside. The service department opened the door and said I could sit inside until the service department opened. Little things like this really help and show the great character of the employees there. I've had my truck almost 3 years and they've done an outstanding job every time!! More
Everyone from sales has o management was awesome. Sales director personally stepped in during financing and made sure i got everything i wanted. Ken Riley in sales was the best salesman ive ever dealt with director personally stepped in during financing and made sure i got everything i wanted. Ken Riley in sales was the best salesman ive ever dealt with More