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Randall Reed's Planet Ford

Humble, TX

4.5
2,648 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,648 reviews

November 23, 2019

new car purchase My husband was so pleased with the purchase. Loves the car. Comfortable on road trips, lots of room. Josh was a pleasure to work with. More

by Janet Guidroz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
November 23, 2019

Maintenance on my 2012 Ford F-150 Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and ou More

by Gayle Hood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

The over all service was wonderful the sakes team was awesome and very helpfully on finding my new f150 I am very happy with the over all service More

by stevenbaker2271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stegman, Michael Grissom
November 21, 2019

I took my ‘16 F-150 to have some warranty work as well as recall items addressed. They treated me like royalty. Had a loaner waiting on me when I got there. I got my truck back within a few days. I swear i More

by rhduke3
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

4 hours for a oil change. Was told it would take 2 hours. The worker is slow and on his cell phone. Unacceptable. It took o er 2 hours for my truck to get into service bay. And then the worker took o More

by Ricktbpc
Recommend Dealer
No
Employees Worked With
Rosie Jones
November 20, 2019

Nick and Lorena provided me with excellent customer service while my expedition was in their service department for some repairs! They always get everything done in a timely manner! I highly recommend More

by ZerimarD1124
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lang
November 20, 2019

It was cold and wet took us a long time to make our decision. Such great customer service thank you Jose Castillo for being so patient with us. More

by carminamontoya
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
November 20, 2019

Professionals From the selection and purchase of our new Ranger Lariat (Ken), to the “finishing touch” modifications we wanted (Kevin), we were working with experie More

by grimaila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Brake service The service department opens at 7am and I had an Uber bring me to drop me off so I could pick up my truck. The Uber arrived at 6;45am and dropped me o More

by Randellb1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
November 16, 2019

Everyone from sales has o management was awesome. Sales director personally stepped in during financing and made sure i got everything i wanted. Ken Riley in sales was the best salesman ive ever dealt with More

by Codyabby23
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fraleigh
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