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Randall Reed's Planet Ford

Humble, TX

4.5
2,652 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,652 reviews

February 11, 2020

Great Service!! I took my F150 2019 for a 5k service. The service department was very professional, quick and knowledgeable. I will continue bringing my truck to Planet ford in Humble for any service or repa More

by josemiguelperezmedina
Recommend Dealer
Yes
Employees Worked With
Irma
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Jose, we enjoy hearing from customers about their experiences at Randall Reed's Planet Ford in Humble. We appreciate that you took the time to let us know our service team was quick, professional and knowledgable. Thank you for continuing to visit us for your service needs. We are always here and ready to help.

February 10, 2020

Knowing that I have Premier extended warranty, dealer can be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. More

by cwlaoc
Recommend Dealer
No
Employees Worked With
Amanda Wade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Thank you for taking time to share your feedback. Our team always strives to assist our customers in a timely manner. Our management team would like to look into your concerns. We invite you to please e-mail social@planetford59.com with your full name associated with your vehicle/visit whom you worked with and any additional detail.

February 08, 2020

Excellent service by this dealership Very pleased with the service that I received from this ford dealership. Kept updating how the service was going on with my F-150 Ford More

by magnoliaplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp, Nick Lang
February 07, 2020

ODell Family, Humble TX. I am not the ideal customer. Never met a Dealer or Salesperson who actually liked me as a customer. As my wife says, :"you can be an xxx". And after More

by ODELL FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Centner Quenton "Q".
Mar 11, 2020 -

Randall Reed's Planet Ford responded

That was an ideal review, and we thank you for taking the time to share your very detailed experience. Our number one goal is for our customers to be totally satisfied. For you to share that for the first time in 35 years you're satisfied speaks volumes. Again, we thank you. Please let us know if we can ever be of any additional assistance.

February 07, 2020

Very good service. All personal was good. The sales guy did a good deal for me. His manager too. The guy showing me the technology in the truck explained everything good. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Alex, Thank you for selecting Randall Reed's Planet Ford for your truck needs. We are pleased to read that our sales team and manager were helpful and you got a good deal. Please let us know if you ever need anything additional. Our team is always here to help.

February 06, 2020

Everyone was super helpful I walked in trying to trade in my 2018 Ford Mustang for a brand new Ford Mustang gt and mr Guidry and Byron helped me in each and every way to make sure I got that car thanks for e More

by Allenbryce9
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Nelson
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Congratulations Allen on your new Ford Mustang. We greatly appreciate you choosing Randall Reed's Planet Ford in Humble to both trade and purchase your Fords. Thank you for letting us know how helpful Guy and Byron were doing the process. Please let us know if you need anything additional.

February 06, 2020

Excellent service. Best car buying experience in a long time. Salesman was amazing, very polite and helpful. Everyone was amazing. Great service. Love my car. More

by lindairwin1408
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Slava kirik, Greg Stegman, Daniel Fraleigh
February 06, 2020

This makes my 10th vehicle purchased from Randall Reed Planet Ford. Randall Reed Ford is by far one of the best FORD dealerships in TEXAS!!!!!! More

by Rona_mcalister
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stegman, Daniel Fraleigh
Mar 12, 2020 -

Randall Reed's Planet Ford responded

Ten vehicles! Wow, now that is the best compliment we could hope for. Thank you for entrusting Randall Reed's Planet Ford in Humble with your new vehicle needs vehicle after vehicle. We appreciate the opportunity to help you and that you were kind enough to take the time to share your review.

February 05, 2020

Very professional, courteous and thorough. Great people to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. More

by Joelbrookshire
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp, Nick Lang, John 'JT' Thomas
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Joel, thank you for choosing Randall Reed's Planet Ford in Humble for your F-150 and F-145 vehicle needs. We appreciate the opportunity to provide service for your vehicles. We would also like to thank you for taking time to let us know that Jeff Stapp and our award-winning team always do an excellent job and are great to work with. Please do let us know if you need anything additional down the road. We're always here and happy to help.

February 04, 2020

Service Tim did a great job handling my F250 repair issue. Repair done in reasonable time and reasonable cost. Tim kept me informed of status. Good More

by 250 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Thanks for choosing Randall Reed's Planet Ford in Humble for your Ford F-250 truck service needs. We're happy to see that Tim and our team provided great service and kept you well informed. We greatly appreciate the kind feedback and five-star review. Should you need anything additional, please, let us know.

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