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Randall Reed's Planet Ford

Humble, TX

4.5
2,656 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,656 reviews

March 11, 2020

Great Product & Service Great experience each time we purchase a vehicle or service our vehicle at RRPF! Excellent information given upfront, timelines are most always met an More

by robert.b.leatherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Robert, thank you for sharing your great experience and for repeatedly choosing Randall Reed's Planet Ford for your vehicle and your service needs. We love hearing from our satisfied customers and do hope you will let us know if we can ever be of any additional assistance.

March 11, 2020

Service advisor is always helpful and friendly. The waiting area is comfortable and the restaurant makes the wait more tolerable. I am not happy with the reliability of my vehicle, requiring me to be i More

by r_rieger
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Thank you for sharing your five-star feedback. We love hearing from customers about their experiences at Randall Reed's Planet Ford in Humble. We appreciate you taking the time to let us know our service team was helpful and the dealership and Cruiser's restaurant was comfortable during your visit. Let us know if you need anything down the road.

March 11, 2020

Excellent Customer Service JP was a very proactive and helpful sales rep that genuinely cared about my family getting in the right vehicle. He answered all of my questions and More

by justin.vaughan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fraleigh
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Justin, what an excellent review and we thank you for choosing Randall Reed's Planet Ford in Humble for your service needs. We are pleased to read that JT and our team were proactive and helpful. If you need anything additional, please let us know.

March 09, 2020

good service i like Randall Reed Ford Humble location wonderful services they get me in and out something for a oil change if not we can go next door to Quick Lane More

by psabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lang
Mar 11, 2020 -

Randall Reed's Planet Ford responded

We love hearing such wonderful feedback. We thank you for your glowing five-star review of our service team at Randall Reed's Planet Ford and Quick Lane. We also appreciate you taking time to share your review. We look forward to helping you with any future automotive needs.

March 09, 2020

Checked my truck in with service guy. Service performed in a timely manner and was escorted back to my truck. Easy. Reasonable. Jason was very nice and easy to work with. More

by Marvaeileen
Recommend Dealer
Yes
Employees Worked With
Jason Boatwtight
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Easy and reasonable. That is some of the best feedback we could hope to hear and we greatly appreciate your review. We are happy to read that Jason and our team at Randall Reed's Planet Ford in Humble did a great job. Should you need anything additional, we do hope you will let us know.

March 06, 2020

The best car dealership you’ll ever visit hands down, they really know how to keep a customer happy, kudos to all!! Salva keep up the good work! More

by 2020explorer
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salva Kirik
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Congratulations on your 2020 Ford Explorer. We are happy to read that you had a great experience during your visit. Should you need anything additional, our Planet Ford team in Humble is always here to help.

March 06, 2020

Customer service was very good It was very quick service and they keep you informed of anything that your vehicle may need or could help the reliability of your vehicle, customer wa More

by ricky.guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Ricky, we greatly appreciate you sharing your review and letting us know our Planet Ford team took great care of your vehicle needs. Please let us know if we can ever be of additional assistance.

March 05, 2020

Purchased 2020 F-350 Powerstroke Diesel What a truck!! Great experience. Ken, Ryan, Kevin, Frank, and Yusef all did a great job. Got the truck I wanted. Very happy!!! Patiently answered More

by richard.casebolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan from pre-owned did a great job on our very first visit, and Frank "the closer" brought it home! Yusef patiently explained everything about the technology in the truck, twice! Once for me, once for my wife.
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Richard, congrats on your new 2020 Ford F-350 from Planet Ford in Humble. We thank you for choosing us and allowing our team to help you find your ideal Ford truck. Enjoy your travels and let us know if you ever need anything down the road.

March 05, 2020

recall By mistake I made my reservation in another Ford but I was intended to reach Randall Reed's. Despite of my error they took real good care of me, even More

by Luis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
Mar 08, 2020 -

Randall Reed's Planet Ford responded

We are always here and happy to help, Luis. we are pleased to read that Mark and our team were helpful and you had a fun experience. That's high praise and your review is greatly appreciated.

March 05, 2020

Great Service! We were very pleased with the service department and especially with Mark who handled all correspondence between us and the mechanics who worked on th More

by pennyweb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Penny, we love reading such kind feedback. Thank you for choosing Randall Reed's Planet Ford for your service needs. We're happy to read Mark and our team did good work and you were pleased. We hope you will let us know if you ever need anything additional. We're always here to help.

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