Randall Reed's Planet Ford

Service to Fleet Vehicle This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and ever This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and everything was ready when discussed. More

Truck maintenance, oil pan replacement Amanda was very responsive, professional and excellent at explaining the issues with the truck. She answered my calls, returned my calls promptly and Amanda was very responsive, professional and excellent at explaining the issues with the truck. She answered my calls, returned my calls promptly and seemed to know as much about the mechanics of the truck as a mechanic would. More

A wonderful, caring dealership! Always patient and caring, this dealership has dealt with my aging auto so well over the years. Very attentive service and a big thank you to the ex Always patient and caring, this dealership has dealt with my aging auto so well over the years. Very attentive service and a big thank you to the experts who did the actual sleuthing and repairs. Thank you all so much! More

Oil change, 1st in line, they took a mustang before me for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue th for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue that she was involved in. More

I like the car I bought, the reason I didn’t give 5 stars is because the told me a price for the car and that price include Certified and 1 year Warranty, and then the day I signed I noticed they charged me is because the told me a price for the car and that price include Certified and 1 year Warranty, and then the day I signed I noticed they charged me more than and thousand in Ford benefits. And a lot of money. The car price past from 24,999 to more than 29,000. Almost 5 thousand more in fees and benefits ?? I like the car a lot and for that reason I bought, but I noticed That I would made a better business in another Dealer. More

I bought my truck from Riley he is a professional the deal was wrong at first but he made it right. I would recommend anyone to planet ford and Mr Ken Riley deal was wrong at first but he made it right. I would recommend anyone to planet ford and Mr Ken Riley More

AWESOME!!! the sales person Byron, the finance guy, Martin Rivera, and most of all, Lyndi are the reasons for my positive experience at your dealership. they the sales person Byron, the finance guy, Martin Rivera, and most of all, Lyndi are the reasons for my positive experience at your dealership. they went above and beyond my expectations. Normally, once you buy something, the customer service is not all that great, but, not at your dealership. a couple of days later i noticed some items that needed attention. then I received a text message from Lyndi asking how my truck was doing and once I told her of the items that needed attention, she quickly responded, and went into action. There were no delays in getting my concerns taken care of to my satisfaction. ALL WAS DONE THE SAME DAY!! Byron was also helpful during this. and, as if that was not enough, my truck was cleaned and fueled. Lyndi' was the candle on the cake that topped off the excellent service from your staff. Byron, Martin, Lyndi, thanks a lot for making my retirement dream come true. You made me feel like family. More