Randall Reed's Planet Ford

Trey at quick lane was very professional and knowledgeable. Service was great and fast. I will definitely be back. knowledgeable. Service was great and fast. I will definitely be back. More

I bought a truck about two and a half months ago, and the catalytic converters have already failed. They’re telling me it’s going to cost $5,000 to repair because the warranty doesn’t cover it. catalytic converters have already failed. They’re telling me it’s going to cost $5,000 to repair because the warranty doesn’t cover it. More

Salesman worked deal over the phone like I asked. Helped with my busy schedule. I appreciated that Helped with my busy schedule. I appreciated that More

Our salesman, Oliver, was very courteous and attentive. He followed through with everything he stated, which is refreshing when dealing with car sales. I would highly recommend him. I was not happy with He followed through with everything he stated, which is refreshing when dealing with car sales. I would highly recommend him. I was not happy with the pricing & how it is marketed online versus actual pricing in the dealership. Specifically in regards to promotional discounts & interest rates. It feels like false advertisement just to get you into the dealership. Do better Ford because the salespeople are stuck in the middle & have to deal with the upset customers! More

I traded my vehicle with best trade in value for 2026 F150 TREMOR, the buying experience with REY is amazing, this vehicle is my second purchase from Randall Reeds planet Ford, I will be happy to continu F150 TREMOR, the buying experience with REY is amazing, this vehicle is my second purchase from Randall Reeds planet Ford, I will be happy to continue to make my future car purchase with them. More

Porter Quick Lane service is always extremely good. The service team is always friendly and cooperative. The service team is always friendly and cooperative. More

Very dissatisfied with this vehicle. Reported to service dept and after 1 week claim jerking/surging acceleration is normal. Won't be keeping it and never again will I buy a ford. Reported to service dept and after 1 week claim jerking/surging acceleration is normal. Won't be keeping it and never again will I buy a ford. More

First, I would like to Say I had my truck detailed on Sunday Sept 20, the day before it was picked up. Secondly, I would like to say thank you to salesman Ken for making the arrangements to have my vehic Sunday Sept 20, the day before it was picked up. Secondly, I would like to say thank you to salesman Ken for making the arrangements to have my vehicle picked up for service. Thirdly, the guy that picked up my vehicle wasn’t very friendly, look as if he was mad. Once your service crew finished with my vehicle, they left finger prints and smudge all over it. Chips were all on the floor where someone was eating in it. I don’t eat in my vehicle. Not very happy 🤬 More

Staff was friendly, service was quick, but noticed after leaving that sticker wasn’t replaced and washer fluid wasn’t topped off. Paid for works package. leaving that sticker wasn’t replaced and washer fluid wasn’t topped off. Paid for works package. More

Had a bad interaction with one of the sales rep he was really rude and the the finance rep was vary pushy about the add ons really rude and the the finance rep was vary pushy about the add ons More