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Randall Reed's Planet Ford
Humble, TX
3,404 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,404 reviews
June 26, 2026
My salesman (Guy) was excellent. Strong product knowledge....very helpful but not at all pushy. No high pressure tactics at any stage of the transaction. The numbers we discussed Strong product knowledge....very helpful but not at all pushy. No high pressure tactics at any stage of the transaction. The numbers we discussed were the numbers in the final paperwork. I would buy from them again. More
by chip_casey
Verified CustomerEmployees Worked With
June 25, 2026
Nice and clean showroom floor. Pleasant initial interaction with the salesperson but terrible deteriorated incomplete transaction with the finance department. Even worse, I was b Pleasant initial interaction with the salesperson but terrible deteriorated incomplete transaction with the finance department. Even worse, I was buying the vehicle immediately not financing over a multiple year period. More
by peteycrocodealio
Employees Worked With
Other Employees :
JP Ramirez, why is this guy not listed. Terrible experience!
June 25, 2026
Very friendly very professional very thorough…& Ken kept the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered More
by Bat10
June 25, 2026
Great car buying experience everyone was very helpful throughout the process especially my sales rep. I would definitely recommend this dealership. throughout the process especially my sales rep. I would definitely recommend this dealership. More
by trevinorey71
Employees Worked With
Luis Neza (sales)
June 23, 2026
Routine maintenance service but identified a few issues which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly reco which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly recommended More
by nicktrombley
Employees Worked With
June 22, 2026
Tim has always been helpful and trustworthy. Gets me in asap and gets my vehicle back quickly. Gets me in asap and gets my vehicle back quickly. More
by petersnell
Employees Worked With
June 21, 2026
Sales person lied and gave wrong information on truck specs for engine size and towing option. Truck was still good deal and bought cash. Otherwise would not have bought there. specs for engine size and towing option. Truck was still good deal and bought cash. Otherwise would not have bought there. More
by svenpaullevin
Employees Worked With
Gabriel
June 16, 2026
Service personnel were helpful and the service itself was reasonably quick. Assistant manager also was helpful in looking up service information on my wife's car while I was waiting on my truck. reasonably quick. Assistant manager also was helpful in looking up service information on my wife's car while I was waiting on my truck. More
by JMICHAEL77
Employees Worked With
Don't remember the name - assistant service manager in Quick Lane.
