
Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Oliver helped me out of a horrible car into something I deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the b deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the best customer service! More
Always a pleasant experience to come in to test drive and then leave with a new car. Thanks for going to extra miles to find what we were looking for. then leave with a new car. Thanks for going to extra miles to find what we were looking for. More
Jarrod was the best couldn’t have asked for a better sales man. If I could give more than 5 stars I would. sales man. If I could give more than 5 stars I would. More
I really miss Amanda but Kelli has really stepped up to fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear that I will NEVER do business with the sales department again. Please stop calling me!!!! More
My review is based on the service and follow up by your service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we e service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we encountered a problem in a strange city during rush hour on a Friday. I called Kelli and she was instrumental in solving our problem and getting us back on the road! More
Ford gave me the reward points for purchasing a new ford bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a disc bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a discount on the maintenance plan but the finance advisor is suppose to inform the buyer of this. I told him that never happened, he assured me that he would watch the video and get back with me, to this day I have not ever heard back from him!!! This is a shame because we have purchased several new vehicle from planet ford on 59. This may lead us to take our business elsewhere. More
Kelli Campbell was very knowledge regarding my vehicle and supported well the service I had requested. She had a very friendly personality and was very accommodating around my schedule. and supported well the service I had requested. She had a very friendly personality and was very accommodating around my schedule. More
Overall okay. Wish finance was a bit friendlier since they are reviewing paperwork and taking money but is what it is they are busy. Salesman was okay few about ve Wish finance was a bit friendlier since they are reviewing paperwork and taking money but is what it is they are busy. Salesman was okay few about vehicle did his best for what we wanted. He kept upping our down-payment. Not cool but we made it work in the end More
I had 2 recalls on my Lincoln Navigator. I called Planet Lincoln & could not have them help me because they were very busy. I called Randall Reed Ford and Kelli Campbell asked the service li I called Planet Lincoln & could not have them help me because they were very busy. I called Randall Reed Ford and Kelli Campbell asked the service line & told I could have the recall done there with help. She was amazing. She gave me the Road Side Assistant 800 number & within 2 hours from calling Kelli my Lincoln Navigator was at Randall Reed Ford. Kelli called me & updated me all through the repair process. She is a great Service Advisor. It shows she really cares about her work & most importantly her clients. Thank you 🙏 Sincerely Mr Mario Ortiz More
Mr. Ken the sales rep and Manny were awesome in helping me throughout my purchase!! me throughout my purchase!! More