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Randall Reed's Planet Ford
Humble, TX
2,661 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,661 reviews
June 10, 2023
Did everything online. The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everythin The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everything to me online since I was 3.5 hours away. I showed up at the dealership 4 days later and they had everything ready for me. Took me an hour which included looking at the truck, and finishing up paperwork. Great and easy experience at a dealership which is VERY rare! 10/10 More
by Aron Teems
Verified Customer
June 10, 2023
Scratches weren’t buffed out, gas tank wasn’t filled (only 1/3 a tank), car was dirty and never detailed, nails were still stuck in the truck bed. We were told before buying that all of this would b (only 1/3 a tank), car was dirty and never detailed, nails were still stuck in the truck bed. We were told before buying that all of this would be taken care of and it didn’t happen. I trusted you’re team would do it the right way and they didn’t follow through on their word. Very disappointing. More
by kale
Employees Worked With
Kinedy was very good on the sales side of things. Maintenance team was very poor.
June 10, 2023
Very pleasant staff. Service member was very knowledgeable of my vehicle and needs of my car. Service member was very knowledgeable of my vehicle and needs of my car. More
by BWADE80
June 10, 2023
Even thought this dealership is not very close to my house, I know i’ll be taken care of if i go there. house, I know i’ll be taken care of if i go there. More
by O.OLIVARES86
June 10, 2023
They kept their word about what was supposed to happen and they delivered on it. The salesman kept me updated on the status of my order and made sure all the accessories were included. and they delivered on it. The salesman kept me updated on the status of my order and made sure all the accessories were included. More
by bshusby
Employees Worked With
Rey Calderon and Kevin who installed the tinted windows.
June 10, 2023
Repairs were done, but it takes too long. I think they are doing a fine job and I think they are doing a fine job and More
by WRAYWARY
Employees Worked With
Other Employees :
John 'JT' Thomas, Brian Smith
June 10, 2023
Christian Mendoza was great! He was encouraging and patient thru the entire process. I am happy with my new vehicle He was encouraging and patient thru the entire process. I am happy with my new vehicle More
by cwmomofboys3
June 10, 2023
Excellent service from Mr. Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nic Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nice work! Keep it going! More
by SAMTFRANK
Employees Worked With
Other Employees :
Brian Smith
June 10, 2023
This was my favorite dealership ever with the management and the staff and the culture. and the staff and the culture. More
by kevinggonzalez0401
Employees Worked With
Other Employees :
Braden Minton
