Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service was awesome, thanks a lot for helping me getting the car Cristian helped me with all the process, was really clear with the information, and helped with the home delivery getting the car Cristian helped me with all the process, was really clear with the information, and helped with the home delivery More
Great customer service. Guys took care of us as far as finding a car in our price range. Guys took care of us as far as finding a car in our price range. More
They were very kind and helpful with helping us find the vehicle we wanted and gave us and awesome deal ! vehicle we wanted and gave us and awesome deal ! More
This dealership is second to none! Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. More
I really miss Amanda but Kelli has really stepped up to fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear that I will NEVER do business with the sales department again. Please stop calling me!!!! More
Oliver helped me out of a horrible car into something I deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the b deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the best customer service! More
Jarrod was the best couldn’t have asked for a better sales man. If I could give more than 5 stars I would. sales man. If I could give more than 5 stars I would. More
My review is based on the service and follow up by your service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we e service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we encountered a problem in a strange city during rush hour on a Friday. I called Kelli and she was instrumental in solving our problem and getting us back on the road! More
Ford gave me the reward points for purchasing a new ford bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a disc bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a discount on the maintenance plan but the finance advisor is suppose to inform the buyer of this. I told him that never happened, he assured me that he would watch the video and get back with me, to this day I have not ever heard back from him!!! This is a shame because we have purchased several new vehicle from planet ford on 59. This may lead us to take our business elsewhere. More