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Randall Reed's Planet Ford
Humble, TX
2,556 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,556 reviews
October 17, 2024
Very professional and on time. Great service. Highly recommend their mobile services and support for recalls Great service. Highly recommend their mobile services and support for recalls More
by WHITE8890
Verified CustomerEmployees Worked With
October 16, 2024
The following review pertains to the services provided by Randall Reed's Mobile Team and their customer care. The scheduling process for the services was efficient, and the mobile services' flexibility allow Randall Reed's Mobile Team and their customer care. The scheduling process for the services was efficient, and the mobile services' flexibility allowed me to manage work commitments without impinging on personal time. I appreciated the follow-up call from De'Siree Lee and Mr. Bishop regarding the service, which demonstrated a high level of attentiveness. Overall, I found the customer care and the flexibility of the mobile services to be excellent. More
by Jean Baptiste
Employees Worked With
De'Siree Lee
October 16, 2024
Smoothest process ever! All around! Will definitely recommend! The staff were awesome and met all my needs All around! Will definitely recommend! The staff were awesome and met all my needs More
by john2mun
Employees Worked With
October 16, 2024
Great salesperson that was very knowledgeable about the Jeep Rubicon. Pricing was fair and everyone we dealt with was very friendly and helpful. Jeep Rubicon. Pricing was fair and everyone we dealt with was very friendly and helpful. More
by INSPECTIONSBYVICKITERRY
October 16, 2024
I had a good experience at first till the engine light came on for the same issue and now it is something that’s aftermarket which I didn’t know my car had that o bought in spring same owner so now I am o came on for the same issue and now it is something that’s aftermarket which I didn’t know my car had that o bought in spring same owner so now I am out 600 cause the canister was fine and they want 739 more to go back to stock plus talked with Trey he never responderd when I asked about it so that makes me think more that I wasted 600 I need someone to calm me asap awful I wasted 600 and it’s not fixed More
by CLCHRISTENBERRY
Employees Worked With
Quick lane
October 15, 2024
Amazing people. Wonderful sales people. Sales Managers that want to make you happy. I would definitely recommend Planet Ford! Wonderful sales people. Sales Managers that want to make you happy. I would definitely recommend Planet Ford! More
by cami_ericcheney
Employees Worked With
October 15, 2024
Had my truck 1 1/2 months to rebuild transmission under warranty. Was never able to get a loaner but customer service did offer me free oil changes after my unfavorable review. warranty. Was never able to get a loaner but customer service did offer me free oil changes after my unfavorable review. More
by cnitty76
Employees Worked With
Not listed
October 13, 2024
Great customer service from all employees from start to finish still being checked on from service department and billing Ford has a great staff you should be proud to work for a company like that. finish still being checked on from service department and billing Ford has a great staff you should be proud to work for a company like that. More
by BECKYD2503
Employees Worked With
October 12, 2024
Sale was fine, but after sale service is horrible. No contact, lots of pointing fingers. My truck has been sitting there for a week and they haven’t even looked at it. No contact, lots of pointing fingers. My truck has been sitting there for a week and they haven’t even looked at it. More
by mikemealey
Employees Worked With
Tim
