Rancho Santa Margarita Honda

Great to work with... Setting appointment was easy. Friendly & communicative. Offer Lyft service if needed. Outstanding customer service! Chris in the Service Department is the best! easy. Friendly & communicative. Offer Lyft service if needed. Outstanding customer service! Chris in the Service Department is the best! More

Had issue with my Honda after being run in circles for months..They had me drive from San Diego to Rancho to address this & they did nothing but hook it up to the computer (which I explained I already had months..They had me drive from San Diego to Rancho to address this & they did nothing but hook it up to the computer (which I explained I already had done) & they talked allot but in the end I was sold a bunk warranty & still have the problem & bonus they wasted a bunch of my time More

Great job. Fast oil change and convenient rest area Informed me of defective battery and replaced it very fast. Thank you will come back again Informed me of defective battery and replaced it very fast. Thank you will come back again More

RSM Honda has been servicing my 2011 Pilot since I bought it new. They have kept it in tip-top condition and always running smoothly. I recently took it in for front brakes. It turned out the Pilot didn't ne it new. They have kept it in tip-top condition and always running smoothly. I recently took it in for front brakes. It turned out the Pilot didn't need them and they didn't charge me for the inspection, or didn't try to sell me something I didn't need. Great job to Chris! More

Terrific service as usual from our trusted Doug at dealership Family Honda in RSM! Excellent, ponctuel, courteous and reliable service are the items describing our relationship with this establishme dealership Family Honda in RSM! Excellent, ponctuel, courteous and reliable service are the items describing our relationship with this establishment. More

Honest, truthful and on time. No surprises . Spoke with Michael when I made the appointment. Appointment given next day. He set up a Lyft to Kohl’s, and offered a Lyft back. ( I walked back). Car wash Michael when I made the appointment. Appointment given next day. He set up a Lyft to Kohl’s, and offered a Lyft back. ( I walked back). Car wash finished when Michael said it would be and they washed the outside for me. More

Kyle Schuz and Honda helped get my 2013 Honda CRV painted outstandingly. Kyle and Honda referred me to Frabricante Auto Body and helped with the payment. Fabricante Auto Body and Steven Frank were outstand outstandingly. Kyle and Honda referred me to Frabricante Auto Body and helped with the payment. Fabricante Auto Body and Steven Frank were outstanding! More

Michael Fernandez addressed my concerns about stability problems my 2017 Pilot was having. He made sure all the components were checked by the technician, including taking the car on a road test, The resu problems my 2017 Pilot was having. He made sure all the components were checked by the technician, including taking the car on a road test, The result was that all the parts were ok but a new tire I recently had installed after a roadside blowout could be a faactor. More

I knew exactly what car I wanted and used True Car to compare rates. RSM Honda easily had the lowest rate in Orange County. Essie reached out to me quickly, and within a few hours of my initial search, I compare rates. RSM Honda easily had the lowest rate in Orange County. Essie reached out to me quickly, and within a few hours of my initial search, I had an appointment to see the car I wanted. I don’t like haggling or sales pitches; I do like transparency and courtesy. From start to finish, I never felt pressured or that the ball was being hidden from me. Essie is pleasant and kind, and really tries his best for the customer. The financing process was seamless as well. The entire process took about 3 hours. I would definitely recommend RSM Honda for your next Honda purchase. I had been to many of the Honda dealerships in OC over the past year, and RSM Honda had the best price and professional service. Thank you very much for the pleasant buying experience! More

Chris was very helpful to make it seamless. Good customer service. Was a good experience overall. Thank you ! Happy new year. Stay safe and healthy. service. Was a good experience overall. Thank you ! Happy new year. Stay safe and healthy. More