Rancho Santa Margarita Honda
Rancho Santa Margarita, CA
Filter Reviews by Keyword
By Type
259 Reviews of Rancho Santa Margarita Honda
Great service, honest, and quick turn around. They'll wash your car too! I have been coming here for years with my Honda pilot. Highly Recommend! wash your car too! I have been coming here for years with my Honda pilot. Highly Recommend! More
Initially I gave this place a 5 star review solely based on the buying experience. But recently my car had a signifigant issue, after being run in circles for months it was determined I was sold a bogus war on the buying experience. But recently my car had a signifigant issue, after being run in circles for months it was determined I was sold a bogus warranty, they had me drive the car in from San Diego back to Rancho only to waste my time. I was told there would be a complete check on the car to figure out what was wrong with it, instead all they did was hook it up to the computer (which I explained I had already done) & sent me on my way. Of course they were nice (that's why I gave 2 stars as opposed to one) but in the end niceness doesn't make up for the existing problem, wasting my time & running me around. It's like the guy who smiles while he's picking your pocket, maybe just a slightly better experience. I don't like when you say something like 'I can't be the only one with this issue, I have seen hundreds of similar complaints online' then being told that just represents maybe 1-10% of the people the rest seem happy, WHAT ! Their solution was to trade it & buy something else from them, again WHAT, ummm OK said absolutely no one with a working brain ! Or the guy said just sell it to someone & my response was why would I in good conscience sell something knowing it has a problem (todays moral standards I guess). So after me doing a ton of upgrades even if I could sell the car I would thousands just based that, WHATEVER ! Simply can't trust anyone these days More
Chris was very straightforward and easy to work with. First time at the dealership, but he helped make it a memorable one that will bring me back in the future. First time at the dealership, but he helped make it a memorable one that will bring me back in the future. More
Doug my advisor made sure that all inspections on my car had been checked thoroughly. The technician, Diaz, quickly completed the service. I appreciated their service. had been checked thoroughly. The technician, Diaz, quickly completed the service. I appreciated their service. More
Always great service Chris always provides excellent Always great service Chris always provides excellent customer service, always very accommodating! RSM Honda conveniently located Close to home. Always great service Chris always provides excellent customer service, always very accommodating! RSM Honda conveniently located Close to home. Did receive a discount due to being a front line worker - Nurse, thank you Anita Drake More
Helpful Honda people!they will accommodate the customer. Helpful Honda people! they will accommodate the customer. Went in for a service, but a machine needed was out of order, so had to reschedule and th Helpful Honda people! they will accommodate the customer. Went in for a service, but a machine needed was out of order, so had to reschedule and they comped the service for the inconvenience! I would buy my next Honda from RSM! Pam, Chris, and Doug in Service are awesome!!!! Thanks RSM Honda! Michael B. More
I have been going to RSM Honda for almost 10 years. They always do great work. Chris in service is super helpful at helping manage the costs of major services. always do great work. Chris in service is super helpful at helping manage the costs of major services. More
Michael Breslin was a pleasure to work with. We bought two cars from him in two weeks. I would buy from him in the future and wouldhighly recommend him to others two cars from him in two weeks. I would buy from him in the future and wouldhighly recommend him to others More
Good service, very clean and happy people. Service was good, quick, and finished early. Request too many words! I have been coming to this dealership for many years! good, quick, and finished early. Request too many words! I have been coming to this dealership for many years! More