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Ramsey Volvo

Ramsey, NJ

4.7
1,247 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,247 Reviews of Ramsey Volvo

April 17, 2019

Oil change and spark plug change Every time I make an appt the Volvo service staff is extremely professional and timely with my service. The waiting area is very peaceful and hi tech More

by MAM91042000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mandel, John Montenegro, Richard Sass
Apr 18, 2019 -

Ramsey Volvo responded

Thank you!

April 17, 2019

Customer comes first Steve the service representative took the time to explain the issues with my car and the options to correct the issues. When and if additional issues More

by WWBRACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronato
Apr 18, 2019 -

Ramsey Volvo responded

Thank you for coming in!

April 17, 2019

Ramsey amazing service The professionalism at Ramsey Volvo is honestly the best . I’ve been to others and no one beats their service . The work is done so effectiently the More

by Humble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen and Joe from service
Apr 18, 2019 -

Ramsey Volvo responded

Thank you!

April 16, 2019

Efficient, friendly, accommodating. The service at Ramsey Volvo is impeccable. My car is going on seven years old. One of the reasons why I am still having it serviced at a dealership More

by BAVANDUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronato
Apr 17, 2019 -

Ramsey Volvo responded

Thanks so much for choosing us, we appreciate your business!

February 26, 2019

Friendly salesman, got s good desl John was very friendly and knowledgeable. Of 4 dealers I went to, this was by far the best price. Person showing me how to use the car was terrific. More

by Cvolvoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Montenegro
Mar 04, 2019 -

Ramsey Volvo responded

Glad to see this, thanks so much for choosing us!

January 25, 2019

Worst service and dealership The customer service and service team are so unprofessional, They will scam you and make sure you come Out paying big, I will never come Back here More

by Michawl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
January 09, 2019

Walked away We were looking at a certified preowned vehicle and were turned off by the salesperson who made a few weird comments (one being that even new cars on More

by TheMrs
Recommend Dealer
No
Employees Worked With
John Montenegro
Jan 11, 2019 -

Ramsey Volvo responded

We're very sorry that you felt this way at our dealership. We appreciate the information, your comments are being addressed with our entire staff.

November 16, 2018

Worst Car Dealer Experience in 42 years of car ownership Please do not lease a car from Ramsey Volvo. If you negotiate the car's price, which you should do even when leasing, they will change that agreed upo More

by fpflash
Recommend Dealer
No
Employees Worked With
Tim Bourne
Nov 17, 2018 -

Ramsey Volvo responded

John, We're very sorry that you feel this way, but we offered you a full explanation on how the numbers are indeed what we agreed on - and asked that you come in to review with the manager - but you refused. We even went to the extent of making your first monthly payment and paid for your plates because you threatened to leave negative reviews about us online (which you happily accepted). We ask that you remove this review as it is not fair to the dealership and other customers to read this. I will also see you at any time to review any contracts that you have questions about. --Jeff Falk, Sales Manager jfalk@ramseyvolvo.com

July 16, 2018

Very deceptive Bought used volvo. Charged 299 for documentation fee. Told me it was for sending title to pa. For transfer. Reality is i have to take title and d More

by Ray M
Customer Service
Recommend Dealer
No
Employees Worked With
John Montenegro
Jul 16, 2018 -

Ramsey Volvo responded

Ray, as we discussed, this is a doc fee that has nothing to do with title. It is a clerical fee and form fee for the deal that we legally can not remove. We also heavily discounted your car off asking price and did not charge you tax or any title fees. We kindly ask that you remove this negative review and if you should need help titling your car, please contact me directly... Jeff Falk, Sales Manager Ramsey Volvo

Jul 17, 2018 -

Ray M responded

...your full of beans....i was told doc fee for handling title with Pa. now that your caught with your bs...you wanna change your tune....only thing you could do was send me title...and you charge 299 for that ?? your a bunch of theives

May 05, 2018

Best experience we’ve ever had We just bought our eleventh Volvo and Rich Sass and the entire crew at Ramsey made it the easiest and best experience from picking our model and packa More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalish, Richard Sass
May 07, 2018 -

Ramsey Volvo responded

Wow, talk about loyalty!! That's amazing! Thanks so much for your business, we're always here to help. Enjoy your newest Volvo!

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