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Ramsey Volvo

Ramsey, NJ

4.5
1,252 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,252 Reviews of Ramsey Volvo

January 25, 2019

Worst service and dealership The customer service and service team are so unprofessional, They will scam you and make sure you come Out paying big, I will never come Back here More

by Michawl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
January 10, 2019

Walked away We were looking at a certified preowned vehicle and were turned off by the salesperson who made a few weird comments (one being that even new cars on More

by TheMrs
Recommend Dealer
No
Employees Worked With
John Montenegro
Jan 11, 2019 -

Ramsey Volvo responded

We're very sorry that you felt this way at our dealership. We appreciate the information, your comments are being addressed with our entire staff.

November 16, 2018

Worst Car Dealer Experience in 42 years of car ownership Please do not lease a car from Ramsey Volvo. If you negotiate the car's price, which you should do even when leasing, they will change that agreed upo More

by fpflash
Recommend Dealer
No
Employees Worked With
Tim Bourne
Nov 17, 2018 -

Ramsey Volvo responded

John, We're very sorry that you feel this way, but we offered you a full explanation on how the numbers are indeed what we agreed on - and asked that you come in to review with the manager - but you refused. We even went to the extent of making your first monthly payment and paid for your plates because you threatened to leave negative reviews about us online (which you happily accepted). We ask that you remove this review as it is not fair to the dealership and other customers to read this. I will also see you at any time to review any contracts that you have questions about. --Jeff Falk, Sales Manager jfalk@ramseyvolvo.com

July 16, 2018

Very deceptive Bought used volvo. Charged 299 for documentation fee. Told me it was for sending title to pa. For transfer. Reality is i have to take title and d More

by Ray M
Customer Service
Recommend Dealer
No
Employees Worked With
John Montenegro
Jul 16, 2018 -

Ramsey Volvo responded

Ray, as we discussed, this is a doc fee that has nothing to do with title. It is a clerical fee and form fee for the deal that we legally can not remove. We also heavily discounted your car off asking price and did not charge you tax or any title fees. We kindly ask that you remove this negative review and if you should need help titling your car, please contact me directly... Jeff Falk, Sales Manager Ramsey Volvo

Jul 17, 2018 -

Ray M responded

...your full of beans....i was told doc fee for handling title with Pa. now that your caught with your bs...you wanna change your tune....only thing you could do was send me title...and you charge 299 for that ?? your a bunch of theives

May 05, 2018

Best experience we’ve ever had We just bought our eleventh Volvo and Rich Sass and the entire crew at Ramsey made it the easiest and best experience from picking our model and packa More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kalish, Richard Sass
May 07, 2018 -

Ramsey Volvo responded

Wow, talk about loyalty!! That's amazing! Thanks so much for your business, we're always here to help. Enjoy your newest Volvo!

November 18, 2017

Ramsey Volvo reco I have never had such a great car buying experience. Awesome group at Ramsey Volvo. I would give them 10 stars if I could! Smooth, seamless and unbeli More

by MJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bourne, Daniel Falk
Dec 01, 2017 -

Ramsey Volvo responded

Thanks so much, we appreciate your business and thank you for leaving a review for us!

November 08, 2017

Absolutely Perfect The entire team at the Volvo Dealership in Ramsey is perfect. John Montenegro worked with me and he was absolutely lovely. Gill, Kathy and Tom we als More

by PippaHalfnightNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Gill, Thomas Galli, John Montenegro
Nov 09, 2017 -

Ramsey Volvo responded

Thank you so much for sharing your experience with us! We're glad you enjoyed the service we strive to provide. Looking forward to serving you again in the future!

September 16, 2017

Highly recommend Mr. Montenegro is professional, knowledgeable and willing to work with clients to meet their needs. He treats clients with respect and he represents More

by A Veljanovska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Montenegro
Sep 19, 2017 -

Ramsey Volvo responded

Thank you for sharing a review, we appreciate your business!

August 23, 2017

Major water leak into passenger side floorboard My family recently purchased a used S40 privately and promptly learned after a heavy rain that there was severe flooding in the interior backseat pass More

by Barb Altomara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Santoro
Aug 31, 2017 -

Ramsey Volvo responded

Thank you for sharing your experience with us, Mrs. Altomara. We're glad the repair worked out and thank you for choosing us!

August 08, 2017

First class dealership - Service Center is top notch Dealerships can be pretty similar but the team at Ramsey Volvo really takes care of their customers. The buying experience was great but what I reall More

by Earl86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Tom Mandel
Aug 08, 2017 -

Ramsey Volvo responded

Thanks so much for sharing your experiences with us - we're so glad that you're receiving the type of service that we strive to provide. Looking forward to seeing you again soon!

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