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Ramsey Volvo
Ramsey, NJ
1,247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,247 Reviews of Ramsey Volvo
April 26, 2019
Review John Mastroeni updated me every day on the status of my car and expressed concern that the job was done right and that I was not inconvenienced. John Mastroeni updated me every day on the status of my car and expressed concern that the job was done right and that I was not inconvenienced. More
by LYANES
Verified CustomerEmployees Worked With
John Mastroeni
April 25, 2019
Very nice We found the experience very pleasant until we were paying for the car. With no prior to purchase discussion we were presented with continuing service We found the experience very pleasant until we were paying for the car. With no prior to purchase discussion we were presented with continuing service insurance. First it caused us concern that the car would fall apart often and soon. Then it was presented as if it was a must not an option. The car is costly enough as it is and there didn’t seem to be any wiggle room in the price so this made us angry and lowered the good expectations we had up to then. I truly hope that servicing will not prove a problem. More
by DIETRICHJA
Employees Worked With
Micheal, Tim Bourne
April 25, 2019
Troubleshooting Jose, John, Steve, amazing crew. Very attentive group! They value customers time, generous with loaner cars I live 30 minutes away, it’s importa Jose, John, Steve, amazing crew. Very attentive group! They value customers time, generous with loaner cars I live 30 minutes away, it’s important to get my service done quickly, if they are tight, they make sure I have a loaner to use.. Highly recommend them. Thanks More
by SCOTT246
Employees Worked With
Jose, very knowledgeable and customer oriented.
April 25, 2019
On time and curtain Good service, on time. Clean and professional. The recommendations are accurate. I will recommend them to my friend and family. Thank you for your gr Good service, on time. Clean and professional. The recommendations are accurate. I will recommend them to my friend and family. Thank you for your great job! More
by LARAM2400
Employees Worked With
Steve
April 24, 2019
Great shopping experience My experience at Ramsey Volvo was terrific from the minute I walked into the dealership until the minute I left with my new car! Danny Falk (Sales), A My experience at Ramsey Volvo was terrific from the minute I walked into the dealership until the minute I left with my new car! Danny Falk (Sales), Asher (Finance) and Mike (Technology) were all extremely helpful and knowledgeable I highly recommend Ramsey Volvo. More
by LF
Employees Worked With
Danny Falk, Asher, Mike
April 24, 2019
Recent sale experience vs. consistently EXCELLENT SERVICE Last month I purchased my fifth car, the second Volvo, from Ramsey Cars. I returned to my same sales person, with whom I had purchased three previous Last month I purchased my fifth car, the second Volvo, from Ramsey Cars. I returned to my same sales person, with whom I had purchased three previous vehicles. This purchase was a bad experience from the beginning. We agreed on the vehicle, price, trade, etc. However, the vehicle would not be Volvo certified, although I requested that it be repeatedly. The financing was one that I would never recommend. I stated my loan amount and was continually pushed to a significantly higher amount, more than double. The result was a loan for $25K which I refused (perhaps a larger commission?). My final loan was still put in for a higher amount. I was told that I could make a payment to principal and drop the amount! Total disrespect. I then discovered the "new" tires that were put on the car were SUMMER tires, which I must replace come the Fall with All Season. It is now FIVE weeks since purchase, and I still do not have the transferred registration. The Temporary registration expires tomorrow. What more can I say, but a very poor sales experience. Service, on the other hand, has been consistently wonderful for the past seven years! More
by MARIADEMAREST
Employees Worked With
Excellent Service w/ Steve, Richard Sass
April 23, 2019
Excellent service The dealership was excellent in terms of service, making sure that my requests were taken care of quickly. Happy to deal with them. Nice experience. The dealership was excellent in terms of service, making sure that my requests were taken care of quickly. Happy to deal with them. Nice experience. More
by AlanLadd
Employees Worked With
Steve - service
April 23, 2019
Great service as ALWAYS My experience was great as always. Everything was clearly explained and taken care of. I always feel welcomed and staffs always make me feel that I’m My experience was great as always. Everything was clearly explained and taken care of. I always feel welcomed and staffs always make me feel that I’m being treated well - especially Steve. He is one of the reasons why I keep going back to Ramsey Volvo because he always takes good care of me. Thank you as always! More
by ASHTOTHEDUST
Employees Worked With
Stephen Coronato, Tim Bourne
April 22, 2019
Service experience I am always treated like a good customer. I am made to feel welcomed and comfortable. I enjoy taking my car to Ramsey Volvo for service I am always treated like a good customer. I am made to feel welcomed and comfortable. I enjoy taking my car to Ramsey Volvo for service More
by LOUISE.OHARE
Employees Worked With
Steve S.
April 22, 2019
Great Service Started exactly on time. Service items were explained thoroughly and in an easily understandable manner. Communication was great throughout. Quality o Started exactly on time. Service items were explained thoroughly and in an easily understandable manner. Communication was great throughout. Quality of detail cleaning has improved. Expectations were we’ll managed and exceeded. Service was finished ahead of schedule. Great job all around. More
by 09xc90R
Employees Worked With
34880 Stephen Coronat
