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Ramsey Volvo

Ramsey, NJ

4.7
1,247 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,247 Reviews of Ramsey Volvo

May 02, 2019

All-around good service My car was going to take longer than expected. No problems keeping the courtesy car. There were unexpected additional expenses for which I was given a More

by SEF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 01, 2019

Recall repaired John, my Service Rep was very pleasant. He scheduled my recal ASAP and even cleaned my car. John’s happy personality is appreciated by clients. Wor More

by THEBEACHCOMER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Montenegro
April 30, 2019

Fast and easy This was the easiest and least painful transaction I’ve ever had with a dealership. Rich was very knowledgeable and helpful. He did whatever he could More

by RAJNIE.PRASHAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sass
May 01, 2019 -

Ramsey Volvo responded

We're very glad to see this, thank you for sharing.

April 29, 2019

Waste of Time & Rude Salesman The customer service I received was absolutely horrific. I guess I should have looked at these reviews before stopping in. The vehicle I was looking a More

by marisasperanzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Sass
May 01, 2019 -

Ramsey Volvo responded

Marisa, I am so sorry that you feel this way. I want you to know that the windshield was ordered the first day that you were here and Rich was told and under the impression that it would be done by Saturday. Unfortunately, when we ordered the window, it was a special order because it is a heated windshield and the message was not conveyed to Rich. I apologize for that but with such a liquid environment and opposing time off, somehow Rich did not receive the memo. Once again, I personally apologize for that. I would also like you to know that I personally looked and did the appraisal on your car as I do on all cars being traded. I clearly remember Rich giving me the keys and looking at your R-design XC60 - so as for him "throwing out a number without looking" that is simply not accurate. We pride ourselves as being one of the top volume retailers in the country and have processes in place to save you time. When Rich was asking for your VIN number he was sending it to me through an app so I could start the appraisal without interrupting your meeting with him. I am informing you of all this so maybe you could rethink your experience here and possibly offer us another chance. Everyone knows that not every person meshes well with everyone so if you would like to deal with me directly, I would be more than happy to help you. We would love if you could offer us the chance to make this right for you. -Jeff Falk, Volvo Cars Ramsey Sales Manager 888-319-0377

April 29, 2019

A pleasure to deal with Ramsey Volvo! I came here for maintenance and thay made it so comfortable for me steve was so nice to me and thay made a car wash too thank you! More

by 4365321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronato
May 01, 2019 -

Ramsey Volvo responded

Thanks very much!

April 29, 2019

Quick and Painless First Service My check engine light was on for about 1.5 weeks prior to stopping into Ramsey Volvo. At this point, I only had about 7,000 miles on my 2018 S90. Afte More

by DDANGELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mastroni
May 01, 2019 -

Ramsey Volvo responded

We're happy to help! Thank you for sharing your experience with us.

April 29, 2019

Car buying experience Everyone that was involved with the process was most helpful. Particularly in finding the car that we were looking for with the right colors and optio More

by NOVACAT7070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Falk
May 01, 2019 -

Ramsey Volvo responded

Thanks very much!

April 27, 2019

Scheduled maintenance for XC40 Excellent service. Professional and courteous Service Advisor, comfortable waiting area and service was performed in a reasonable amount of time. Vale More

by JBNJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronato
May 01, 2019 -

Ramsey Volvo responded

Thanks for sharing your experience with us, we're glad it was a good one!

April 26, 2019

Absolutely great! Everything and everyone was great for my XC40 1st service. From start to finish, the staff was professional, efficient and friendly. I will be back! More

by CMROSS630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
April 26, 2019

New Tire Installation Efficient and friendly as always. Steve is always so upbeat and knowledgeable. Drop off was easy as was getting the loaner car. Return was a breeze More

by JEFF.HAMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve.
May 01, 2019 -

Ramsey Volvo responded

Thank you!

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