Ramsey Volvo

To whom it may concern. This was a horrible experience from start to finish. The last time I received such horrible treatment was at a used car dealership where I walked away from without buying a car. I from start to finish. The last time I received such horrible treatment was at a used car dealership where I walked away from without buying a car. I should have don the same here. If it wasn’t to help our family member who was later robbed by Jeff Falk of his referral fee it would’ve been a pleasure to pay 50 dollars more at another Volvo store. From the beginning they couldn’t give us an appointment and stated that they kept getting booked. Well while there, I was the only person buying a car. We never even met a salesperson who was supposed to help us take off our lease, return plates, and set us up with our first service appointment. They never even showed us the service area. I heard his name was Craig maybe ? I don’t know. They never even offered any of the services that I know Volvo offers. I have 2 Volvos for the past 3 years and this experience has me now considering other brand for my next vehicle. This store needs to seriously consider giving Jeff Falk a long coaching seminar on how to sell such a brand as Volvo. This is not the place for him, he would excel much better at a used car store. Thank you for your time and reading this. More

Soent $2891.24 to have the car thoroughly checked and have the engine check light issues resolved. Afyer driving car home, the following morning car left me and my wife stranded. Would not start and had have the engine check light issues resolved. Afyer driving car home, the following morning car left me and my wife stranded. Would not start and had to be taken to Mazda Middletown Dealership to do a dianostic of what the problem is. I contacted Mr. Stephen Coronata at Ramsey Volvo, Mahwa NJ who was the service rep who recmmended the repairs and assured me the car was working perfectly after the repairs. The car is at the Mazda Dealer in Middletown awaiting an analysis of why it won't start. Not a hsppy Volvo customer. More

As a Volvo owner I am satisfied with Ramsey Volvo especially Steve Coronado. I would recommend anyone to take their car this dealership by all especially Steve Coronado. I would recommend anyone to take their car this dealership by all More

Overall experience was good. I was there for about 4 Overall experience was good. I was there for about 4 hours. One hour was for me to go have lunch, which was fine with me. During that time Ron w Overall experience was good. I was there for about 4 hours. One hour was for me to go have lunch, which was fine with me. During that time Ron was getting the financials in orders. Dealing with Ron was a very pleasant experience. The only advice I would give this dealership is to have water available to offer to you potential buyers. I understand the Covid thing and the need to have the water fountain unavailable. I ask if bottle water was available and was told no, I could use the vending machine if I wanted something to drink. Hospitality is a must in your line of business. The overhead cost for offering a buyer a beverage is not going to affect your bottom line. More

The service was good. I thought all of the employees were very friendly. My only issue was that the service was supposed to come with a “light clean” and nothing was cleaned.. no vacuum.. no wipe down.. not very friendly. My only issue was that the service was supposed to come with a “light clean” and nothing was cleaned.. no vacuum.. no wipe down.. not the even the windshield was clean. More

very kindly and price also very good dealer. volvo is my very kindly and price also very good dealer. volvo is my first time. I used all luxury brand car but volvo is better than other luxury brand car. very kindly and price also very good dealer. volvo is my first time. I used all luxury brand car but volvo is better than other luxury brand car. More

Your salesperson, Danny Falk, was helpful and professional in completing my purchase remotely. The vehicle was ready for pick up when promised and the delivery personnel were courteous and profe professional in completing my purchase remotely. The vehicle was ready for pick up when promised and the delivery personnel were courteous and professional. More

Steve in service was extremely helpful got my vehicle in and out fast, great service ,highly recommended Ramsey Volvo service for all your Volvo needs and out fast, great service ,highly recommended Ramsey Volvo service for all your Volvo needs More

Everything went super smooth with all involved in my deal. I will definitely be referring others to your dealership. Thank you for all your help. deal. I will definitely be referring others to your dealership. Thank you for all your help. More

Awesome and courtesy individuals in each department from the moment I walked in until the moment I left. Extremely pleasant atmosphere and an extremely clean environment. the moment I walked in until the moment I left. Extremely pleasant atmosphere and an extremely clean environment. More