Ramsey Volvo

I purchased a (slightly) used Volvo C30 from Ramsey Auto Group. I was probably a "pain in the neck" customer, was looking for a great deal on a specific vehicle, and they were most patient with me. The tran Group. I was probably a "pain in the neck" customer, was looking for a great deal on a specific vehicle, and they were most patient with me. The transaction went smoothly, my (many) phone calls and questions were answered quickly and cordially. All in all, they did a great job. I would certainly purchase another vehicle from them. Thanks, Mike Wills More

This is my first time buying a Volvo. My salesperson Gary showed tremendous care and patience in guiding me through the purchase process of my new XC 60. His advice was great and I actually ended up wi Gary showed tremendous care and patience in guiding me through the purchase process of my new XC 60. His advice was great and I actually ended up with a model more suited to my needs. My daughter also bought a car on the same day and was equally impressed to meet such a genuine and honest salesperson who was looking out for her welfare and what was best for her. All I can say is if you are interested in Volvo, Ramsey Volvo is your place. More

I started my search for a replacement for my S60 quite some time before the lease maturity date. Gary and Frank gave me excellent advice regarding the best time to purchase. For some time I considered t some time before the lease maturity date. Gary and Frank gave me excellent advice regarding the best time to purchase. For some time I considered the new S60 but determined that due to the excellent incentives and pricing (including current lease buyout) the S80 would be best for me. Gary and Frank provided me with several alternative vehicles to consider. More

Very Simple. We had simple problems. We had to visit the dealer three times. Our car doors wood not lock/unlock and they needed to order the part and (after a few hours) we had to come back for another the dealer three times. Our car doors wood not lock/unlock and they needed to order the part and (after a few hours) we had to come back for another visit. I understand that happens. Would have been nice if they had loaners available, but they made us aware that we would have to wait a week or more to get one. OK not very consumer friendly. Then we go back and after making my wife wait another two hours, they indicated that they did not order the correct part. VERY Frustating. It would have been nice if we actually had someone at the desk had told my wife what was going on and be nice about it. We truly felt like we were at COSCO rather than Volvo. The problem was finally fixed, but there was may too much effert exerted over a simple problem. More

the purchase experience was swift, pain-free and overall, excellent. the car we purchased was well priced, the trade-in offers were reasonable and the entire process went smoothly. our salesman answered all excellent. the car we purchased was well priced, the trade-in offers were reasonable and the entire process went smoothly. our salesman answered all questions and did not make me feel pressured. when i picked up the plates/registration, kevin from service was there to put on the plates, answer any additional questions i had and made me feel very comfortable in knowing i could return to ask him or any other associate about the car or any concerns. we are very pleased with the car and with our experience as a whole. thanks! More

The staff at Ramsey Volvo were helpful, friendly and informative. Whenever I called to find out further information, they were always courteous and provided all the necessary information. Buying a car informative. Whenever I called to find out further information, they were always courteous and provided all the necessary information. Buying a car from Ramsey Volvo was a very pleasant experience and I will recommend Ramsey Volvo to friends and family. More

I have been a Volvo owner since '87- true Volvo for Life. Been, and bought, from several dealers. Last 4 Volvos from Ramsey, 3 with Gary Parker. Why? Honest advice- not sold "up". Cost effective approach. Been, and bought, from several dealers. Last 4 Volvos from Ramsey, 3 with Gary Parker. Why? Honest advice- not sold "up". Cost effective approach. Knows the competition and the "why" buy Volvo. No pressure and great followup. I bought a '10 XC70 last fall but needed a second car. (Overseas delivery it wonderful- do look into it). I bought a "preowned" XC 90 with 37,000 mi on it. There were some manufacturing problems (yes this DOES happen). Wasn't happy and wanted a new car instead of used. Gary Parker/ Frank Benedict got Volvo Central(?) to contribute a real fair amount and Ramsey gave me back a VERY fair price for my now 4 month owned XC-90. I bought a new ('10) XC-60. What a car!!! I'll have to keep an eye out for Smokey. Volvo treated the deal wonderfully and confirmed my confidence in them and the product. Thank goodness i did not buy off the lot of a typical used car dealer. I also had the Certification added to the XC90 which i think was a REQUIREMENT on buying a used car. Ramsey, who also has a fantastic service department (remember i HAVE been to other places), took care of their customer to a fantastic level. I tell all of U that i am not only Volvo for Life but I am Ramsey for Life. Thanks Gary, Thanks Frank and thanks to who ever at Volvo Central (N.A.) decided to give an allowance- though NOT required or even expected by the customer. I'm on board for the S60 in a few years. Again- Gary Parker B D man! Martin Nystrom More

Sales and finance personnel were fine, friendly, knowledgeable. We had a good experience with both sales and finance. My issue was with the service department who detailed my Volvo 2009 C70 car. knowledgeable. We had a good experience with both sales and finance. My issue was with the service department who detailed my Volvo 2009 C70 car. I had asked Stan at time of purchase about dings on car as well as chipped paint on edge of door, He assured me that the car would be "perfect" after it was prepped. At delivery, the dings were still there and the chipped paint had a cover up paint job that looked like a kid did it and was awful. When asked why, Stan said that if they tried to paint the dings, they would look like blobs of paint. Very different answer than when we were buying the car. Maybe you can send me a small bottle of Celestial blue paint so I can fix it myself. My last Volvo was purchased brand new. When it got a ding in the first few months, I took it to the dealership, Secor Volvo fixed it so the paint looked perfect. So I know it is do-able and am not sure why that could not have been done for this car. Also, when we got home with the car, we put the roof down. The "black boot" was filthy, full of a very thick black soot as well as the top of the front window. The top of the actual glass windows had black marks on them. The back seat was also spotted and dirty. The contract we signed included a cost of $499 for prepping of which $150 was detailing. I do not feel this car was properly detailed, certainly not $150 worth. Volvo service departments that I have dealt with in the past put quality as a #1 priority. This is obviously not a priority for Ramsey Volvo. More

I made a Saturday appointment (which was very convenient) for the 7,500 mile service and was taken immeidately upon arrival. The service manager, whose name I forgot, was very courteous and addressed all th for the 7,500 mile service and was taken immeidately upon arrival. The service manager, whose name I forgot, was very courteous and addressed all the issues satisfactorily. The waiting area had a TV, magazines and coffee. They finished within an hour and a half which was the time promised. Overall, I was very satisfied with the service I received. More

We bought our S80 from Gary Parker and we were very pleased with Gary and the entire dealership. We love our car and the price was very competitive. We found Gary to be very knowledgeable and not "push pleased with Gary and the entire dealership. We love our car and the price was very competitive. We found Gary to be very knowledgeable and not "pushy." We've also been pleased with the service area. No problem in getting an appointment and the work done was as promised and on time. More