
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
Robert was my sales person and the reason I chose to buy a Nissan. He is professional, friendly salesman and I felt he was there to help me find the best car in my price range. My experience overall was a a Nissan. He is professional, friendly salesman and I felt he was there to help me find the best car in my price range. My experience overall was a positive one and I would reccomend this dealership to others. The bottom line is I liked working with Robert. He made me want to buy a car from him because I felt I was being treated in a fare and professional manner. More
My experience at Ramsey Nissan was great! The customer service at the front desk impressed me. Andrew Waddell was the first person I dealt with & he was extremely helpful. He introduced me to Erik Slotn service at the front desk impressed me. Andrew Waddell was the first person I dealt with & he was extremely helpful. He introduced me to Erik Slotnick, my salesperson. Erik was very friendly, courteous & I did not feel "pressured" to purchase a car. I purchaed a used 2006 Altima & had a problem with the car after a couple of weeks. I phoned Andrew Waddell who spoke to the service dept. & they handled the repair without a problem & quickly. Andrew also followed up with courtesy calls to see if I was satisfied with the service & repair. My experience with the service department could not be better. I dealt with Alan Galinko who was extremely helpful & very informative about how the repair was done. He gave me answers to my questions about some features on the car that I did not know about. My overall experience with this dealership was excellent. I have been buying cars for many years now, and this experience has been one of the best. Previous to my purchase, I did a lot of price comparison beforehand. The price of the car was comparable, but i felt it could have been less, since I did find two problems with the car. One which neither I nor the salesman noticed until after the purchase was completed. More
I have purchaed and leased many vehicles in my life and I can honestly say this was the most professional, courteous and dare I say it, pleasant experience I have had in purchasing a new car. Most importantl can honestly say this was the most professional, courteous and dare I say it, pleasant experience I have had in purchasing a new car. Most importantly, my salesmaan, Sammy was excellent, forthright and followed through on all of his statements. A month or so prior to the day I purchased the car, I met Sammy and despite the fact that I made clear I was not in the market that day, week or even month, he did not "dispatch" me as not a potential immediate lead for a sale. Instead, he was informative, courteous, and spent a signifiant time with me. Unfortunately, that is the exception not the rule, and thus when I was ready to purchase I went back to Sammy and bought my vehicle because of the trust and loyalty he had created a month earlier when he had no idea I was in fact serious about purchasing a vehicle. Overall, this was a great experience and I would very strongly recommend this dealership. From my salesmaen, to the finance manager, to the sales manager, etc, everyone was pleasant and made what can often be a stressful, unpleasant experience,relaxed, comfortable and stress free. For once I was able to drive my new car away satisfied, stress free and happy. I would certainly recommend Ramsey Nissan and my salesman, Sammy. More
The day I walked into Ramsey Nissan I had no intention of purchasing a car. I merely went in to gain more information about prices and models. I promised myself that I would continue to do my research and purchasing a car. I merely went in to gain more information about prices and models. I promised myself that I would continue to do my research and shop around. Although, by the end of my visit, I had a set of keys in my hand and was driving off with a new Nissan Altima. Robert Morath was the salesman who sold me my car. He was exceptional!!! He was so personable and honest. He provided me with all the answers I needed and thoroughly laid out all of my options. I came that day with a competitor's price and they were able to not only beat it, but provide me with a more equipped car for that lower price. After I was sold on my new Altima, I had to complete my paperwork with Tony, who also was a great help and made the nuisance of paperwork go by quickly. A day after I bought my car Robert called to check in to see if I was enjoying it. I have leased two cars in my past and never did I have such a pleasant experience with them. About a week into having my car I was having issues with my Bluetooth. I came to see Robert, who literally sat with me for over two hours trying to help me solve the problem. I have raved to my friends and family on how enjoyable my purchase was. Definitely a dealership and saleman I want to stick with!!!! More
My daughter, who was interested in purchasing a new car, contacted Ramsey Nissan. She was looking for a Rouge in a specific color. Andy Woddell returned her call to inform her that the specific car and colo contacted Ramsey Nissan. She was looking for a Rouge in a specific color. Andy Woddell returned her call to inform her that the specific car and color was in stock. Because she was away, I took a ride up to Ramsey with my son-in-law. Andy Woddell was occupied at the time and referred us to Andrew Nudge. Andew was great in showing us the car. I returned with my daughter the next day to purchase the car. There were NO "high pressure" tactics or “back and forth to the manager” games involved. Andrew was very helpful and went over every detail of the car with us and even assisted my daughter with connecting her Blue-Tooth phone apparatus I have purchased a few cars, this was by far the most pleasant experience I ever had in making a car purchase. More
I am so happy to find a dealership that i feel i can trust. With my lease ending on my old Nissan Frontier in November, I had started shopping around in August. First to find a dealer i liked and then t trust. With my lease ending on my old Nissan Frontier in November, I had started shopping around in August. First to find a dealer i liked and then the car i wanted.I searched a majority of the Nissan dealerships in northern NJ and none of them compare to the treatment i received from Ramsey Nissan. My original lease was from Meadowlands Nissan, my reason for not returning there was my stomach turned everytime i had to bring my truck in for service. Probably the WORST customer service i have ever experienced in my life. But thats another story. Back to Ramsey Nissan...My salesman Andrew Waddell is the man. He made my wife and i feel as if we were in his own home from day one. He wanted me to have the car that I wanted..not the one he wanted to sell. He answered all my questions quickly & honestly in person, through phone calls, and emails. He was even so nice to give me quotes thru email knowing that it was tough for me to get in to the dealership while my wife was 8 months pregnant. The dealership is open to 9 pm which is also very convenient, especially with a newborn! I met Andrew on a Wednesday night @ 8pm. He came back with a deal to beat all other Nissan dealerships on a 2009 Pathfinder SE, only for me to change my mind one last time and choose the 2009 Rogue. Andrew had no problem staying late and getting the deal done! He drew up all the paperwork that night and i picked my car the following day @ the time i was promised. Everything was included in the price of my new car so there were no surprises in the finance office the day i picked up my car! I was in and out in no time at all. Thanks to everyone at Ramsey Nissan for making a usually unpleasant experience extremely pleasant! Best of luck to all of you in the future. - Todd Rossig More
Joe was great to work with. I had a problem with the CD player on my Pathfinder and Joe set up a repair with the service department and it all went very well. I wonder though what would happen if there was player on my Pathfinder and Joe set up a repair with the service department and it all went very well. I wonder though what would happen if there was no warrentee though. Overall a very good experience. More
had a little trouble in the beggining but he assured that everything would pull thru. and rest assure he was right and got me approved for a beautiful Midnight Blue Nissan Altima. Sammy was friendly and know everything would pull thru. and rest assure he was right and got me approved for a beautiful Midnight Blue Nissan Altima. Sammy was friendly and knowledgable and answered all my questions with near perfection. i would recommend him and his staff to anybody More
On my first visit to Ramsey Nissan I went for a test drive with Erik Slotnick in a new Murano. Erik was friendly and very informative about the vehicle. We discussed price briefly but I told him I would drive with Erik Slotnick in a new Murano. Erik was friendly and very informative about the vehicle. We discussed price briefly but I told him I would want my wife to also see and drive the vehicle. When I returned later in the day with my wife Erik again went with us on a test drive and again was very helpful and answered all questions that we had. When we began to negotiate the cost there were no "high pressure" tactics or " delay games" involved. This included Erik's manager, Jose. Too bad that all car dealers can not be as up front and easy to deal with. When we picked up the vehicle again Erik was very helpful and took his time even taking the time to connect up my wife"s Blue Tooth phone connection. More
My wife and I were looking for a new family vehicle. I am a big and tall person, so trying to find a vehicle to be comfortable in was difficult. Joseph was very accomodating to let me sit in and test dri am a big and tall person, so trying to find a vehicle to be comfortable in was difficult. Joseph was very accomodating to let me sit in and test drive any vehicle we showed interest in. When we found the Murano we loved, the buying process was easy and pleasant. Everybody at this dealership was very nice and accomodating. More