Ramsey Nissan

Poor service, but unfortunately average for dealerships. The belts on my '02 Frontier were starting to slip and make that squealing sound so I brought it in to the dealer, same as where I bought it. About 4 The belts on my '02 Frontier were starting to slip and make that squealing sound so I brought it in to the dealer, same as where I bought it. About 4 hours later they called to say the truck needed belts, but they don't have any and will have to have them overnighted from Nissan. No belts? at a dealership?. Ok, maybe they had a run on them. Next they proceed to run down a list of things that needed to be done which would have totaled over $1000, including the third brake light which they said must be replaced because it was full of water and did not work. I had just had the truck inspected 6 days before and it passed with no problems, and it hadn't rained very much that week, so I told them to just do the belts. After I got it home I looked at the third brake light, and there was some water in it which I dried out, resealed and it works just fine. It makes me wonder about all the other things they said HAD to be done. More

This was the absolute worst car buying experience I could have imagined. I bought a used car from these guys and it fulfilled every used car salesman sterotype that I could have imagined. The salesman acut have imagined. I bought a used car from these guys and it fulfilled every used car salesman sterotype that I could have imagined. The salesman acutally yelled at me and then left the dealership mid way through the buying process. He took offense to the fact that I was not going to buy a car with only a valet key and no remotes. To him it seemed reasonable to spend 20k on a car and only have one key that does not even let you open the trunk. When I finally did buy the car (from someone else who agreed to have keys and remotes made for me), I found out that they did not actually have the title to it (which is common practice among car dealers, but is technically illegal). Because they did not have the title I could not get the car registered. So I spent two months driving a car with temporary plates but more importantly I was paying for a car that I did not own. After 75 phone calls and a giant run around where everyone in the dealership claimed ignorance, I finally got in contact with the owner of all 11 of the Ramsey auto group dealerships and he agreed to give me my money back. It was the most unprofessional bunch of people with absolutely no regard for customer service (although they continuously preach that they pride themselves on their service. I wouldn't deal with them again if they were giving the cars away. These people should be embarrassed to run a business like this. It just goes to show you that the car business is still a shady business. In the end they did remedy the situation but that is only because I would not stop calling and would not settle for anthing less than them giving me my money back. There are a million car dealerships you can deal withm, I would avoid this one like the plague. More

I would rate the professionalism of the sales department a 5. The problem is if you require service after. If you have a car that requires alot of warranty work they will gladly take you but unless they c a 5. The problem is if you require service after. If you have a car that requires alot of warranty work they will gladly take you but unless they can find something obvious, they don't help you. The sales manager isn't even familiar with the accessories that come with the car and is generally cold/unfriendly. What I find most amusing is the description you will find on their website describing him...<br><br>"Service Manager - Dave Pskowski<br><br>Dave Has been with Ramsey Nissan for over 9 years. He values customer loyalty and strives to provide outstanding service to all customers" More