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Ramsey Nissan
Upper Saddle River, NJ
2,126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,126 Reviews of Ramsey Nissan
July 29, 2010
It was late evening yet I didn't feel rushed. I was It was late evening yet I didn't feel rushed. I was referred to Ramsey Nissan by a good friend and I never looked back. I sat with Julio just to r It was late evening yet I didn't feel rushed. I was referred to Ramsey Nissan by a good friend and I never looked back. I sat with Julio just to run my numbers and then pointed at a car. He made me take a test drive in the model I wanted while he removed my new car from the showroom floor. Jim Deghetto answered all my questions, and invited me back if I had any others. This is my first brand new car, and my first Nissan. Everyone there was friendly and knowledgeable. Being a female I was worried about being taken advantage of... so not the case! I love my new Altima Coupe, and the 'nice car!' comments never get old. More
by brandypost
Employees Worked With
Jim Deghetto & Julio
July 27, 2010
I am from King of Prussia and I was looking for a Nissan Murano with some bells and whistles. In a 100-mile radius the best prices were Ramsey Nissan and a dealership in Brooklyn. Since Ramsey was closer, Murano with some bells and whistles. In a 100-mile radius the best prices were Ramsey Nissan and a dealership in Brooklyn. Since Ramsey was closer, I figured that I would go there. The drive was 2.5 hours away so I made sure I did everything I could to have a very easy experience (no bull). I called the dealership and talked to Sammy, who was great on the phone and getting my information. Sammy asked me my mileage, VIN number, year, make, model and features of the car. He then later called me back and said I was approved for a loan, my car checked out, and asked me what time I could be there. All I had to do was show up and test drive the car because that car I saw on the Internet was on the lot... Well...I drove up 2.5 hours and met Sammy. Good attitude in the beginning and I was pleased to see he wanted to help me. We test-drove a car that was the same color but not the same specs as stated on the Internet. So after the test drive I asked him where the Bose system was and the other bells that came with the car. He stated that this car does not have it but it is the same car from the Internet. I disagreed and had him go onto Ramsey's website at which I pointed out to him the features that the website claimed to have. Http://ramseynissan.com/vehicle/details/JN8AZ08W97W626175 was the website that I went on and viewed the car. I also took the photo of the actual web page to ensure the car was the same I was going to see. The car on the website said it had heated seats, leather interior, sunroof, and a Bose stereo system. He pulled the dumb card and said that it was a typo from the guy who posts the cars on the web. At that point in the conversation I saw two things. First, Sammy had deceived me by saying the car was on the lot and he had verified over the phone the car had the specs I wanted. The second was after all I gave to him to make this deal honest and easy, that he still wants to screw me over. I have been shopping for awhile and sat with multiple dealers who have had the car disappear on their lot before I got there, had it go to the shop from when I called to the time I arrived, or the manager was driving it and he or she was not in at the time. So please, at least have car salesmen wear a shirt that says, "I cannot give you an honest deal." This way, when we meet you for the first time, we know what to expect and won't be offended when you cannot accommodate us within the first two hours of our dealership visit. So after I exclaimed my disliking for the deception he stated we have the car you want with the bells and whistles but its $2000 more than you saw on the Internet. Of course I said I came here for that car at that price with those features. After waiting for the "meeting", he said let my mechanic take a look at your car to get the value. Blue Book Value and Edmund's was $8400 to $9300 for my trade in at a good condition. I expected around there especially since I had around $7000 lefton it. I was looking for $8000. Fair price, I had a dent in my trunk and hole in my exhaust pipe. Sammy came back saying the car was worth $5600 because I didn't have a catalytic converter and the supercharger was whining at idle. I explained the whining supercharger because I installed a K&N air intake. I had to show the manager where the catalytic converter was on my car. The mechanic could not find it. That’s what was bringing the price down for the trade in. I stated that I cannot pass inspection without a catalytic converter and my exhaust was custom-made 4 years ago. So how am I passing inspection then? Having the mechanic not being able to find my converter should have sent me running, but I continued. After finding the converter and realizing that the supercharger was “okay” we struck a deal that made me happy. $8000 for trade in, $2000 less for the car with the bells and whistles, and a good monthly payment. This doesn't show them working with me, it shows what people can accomplish when they speak up and realize that the dealer wants your business. The consumer has the upper hand and they can get what they want with a little time and a continuing headache. This dealership is like everyone else and who the hell knows when dealerships will change. But do some research and go into your bargaining with so much information that you control the meeting, and you will get what you want. YOU DISAPPOINT ME RAMSEY NISSAN, AND SAMMY ESPECIALLY DISAPPOINTMENTS ME AS WELL. More
by broker0078
Employees Worked With
Sammy, his manager
July 27, 2010
Robert Morath helped me purchase my 2010 Nissan X-Terra. He took the time to ask me very important questions to make sure I was getting exactly what I wanted. He was friendly, helpful and I would provide a He took the time to ask me very important questions to make sure I was getting exactly what I wanted. He was friendly, helpful and I would provide a referral without hesitation. Very good experience! More
by jaystanco
Employees Worked With
Robert Morath
July 25, 2010
Ramsey Nissan impressed us from the moment we walked in the door. We had been slowly searching for a newer used car and had several bad experiences at other dealerships. Even though it was late in the the door. We had been slowly searching for a newer used car and had several bad experiences at other dealerships. Even though it was late in the evening...only an hour from closing, Jim Deghetto, our salesman took the time to show us different car models and never rushed us. Car dealerships can be a scary place but fortunately, Jim made it a pleasant experience. Hopefully our Honda will last for a long time but I would definitely go back to Jim and Ramsey to purchase another vehicle. Ramsey's low prices got us to the dealership but it's customer service sealed the deal. We actually up ended up walking away with a nicer car than we had anticipated. More
by nateshay
Employees Worked With
Jim Deghetto
July 25, 2010
The Dealership by my house gave me such a runaround that I went to The crew at Ramsey they where great, I now drive passed the other dealership to my new friends at Ramsey. A special thanks to George and Fr I went to The crew at Ramsey they where great, I now drive passed the other dealership to my new friends at Ramsey. A special thanks to George and Frederick. A no pressure sale,and they went out of there way to locate a travel to get the truck that My family and I now Enjoy. Thanks again More
by kikstnd
Employees Worked With
George, fredrick
July 24, 2010
I had researched many high MPG cars. Consumer Report rated Altima a 93. Began search with Ramsey Nissan with Andy in Internet Sales. Arranged time to stop by. He introduced us to Eddie. No pressure rated Altima a 93. Began search with Ramsey Nissan with Andy in Internet Sales. Arranged time to stop by. He introduced us to Eddie. No pressure just great info let the car do the selling it was good. He helped us complete all paperwork on our first visit. We drove our new Nissan Altima home 3 hours after we walked into the dealership. This included our trading in our 2002 Camry (Nissan Ramsey gave us nearly $1000 more than Toyota offered us five months earlier when we were looking at Prius -- and this was on a car they had serviced 100% of the time for 8 years - go figure.) Needless to say we were more than impressed with Ramsey Nissan! More
by daknechel
Employees Worked With
Andy, Eddie
July 23, 2010
My experience at Ramsey Nissan was a great one. Carl was very helpful in assiting me choose the nissan sentra and he explained all of the features very clearly. Carl really helped us get a great lease deal very helpful in assiting me choose the nissan sentra and he explained all of the features very clearly. Carl really helped us get a great lease deal on the car and I appreciate his efforts very much. Carl was a great salesman and I would reccommend him to anyone wanting to buy a nissian! More
by guistia2
Employees Worked With
Carl Louis
July 22, 2010
This is the second time I've purchased a car from this dealer and I'm never disappointed. Their expertise and professionalism is second to none. They didn't have the exact car I wanted but they located dealer and I'm never disappointed. Their expertise and professionalism is second to none. They didn't have the exact car I wanted but they located it elsewhere and had it ready for me the very next day! What more could you ask for? I would recommend Ramsey Nissan to anyone who wants an EASY, stress-free transaction. Why go anywhere else! More
by m2solo93
Employees Worked With
Andrew Waddell, Max Carela
July 21, 2010
This was my first experience with Ramsey Nissan, and would highly recommend this dealer to anyone interested in leasing a new vehicle. I walked in not knowing anyone there, having been recommended by f would highly recommend this dealer to anyone interested in leasing a new vehicle. I walked in not knowing anyone there, having been recommended by friends to another dealership further away. I was hoping to lease from a dealer closer to home, as I thought it would be more convenient. Sales rep was Nick, who greeted us while we were strolling around in the lot. He was patient in answering all my questions. The price was exactly as advertised on the vehicle I was interested in leasing. Jerry (in the financial department), and Nick, were both courteous, patient, professional and very helpful throughout the entire process. Very positive experience. More
by dealerexperience
Employees Worked With
NIck, Jerry
July 16, 2010
Nick is a helpful and straightforward salesman. Overall experience from Ramsey Nissan: they are friendly and business-like at the same time, very pleasant. (To submit this review I have to make it at leas experience from Ramsey Nissan: they are friendly and business-like at the same time, very pleasant. (To submit this review I have to make it at least 250 characters long! - is it a joke?) S. Stein More
by sergeys
Employees Worked With
Nick
