Ramsey Nissan
Upper Saddle River, NJ
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2,130 Reviews of Ramsey Nissan
As far as my sales and negotiation experience, it was as follows. Carl Lewis my salesman was honest, personable and a pleasure to work with. At first, after we negotiated a price, things did not go well. follows. Carl Lewis my salesman was honest, personable and a pleasure to work with. At first, after we negotiated a price, things did not go well. The only negative I had about Ramsey Nissan came with Eric the floor manager who killed the deal when he tried to jack up the price $300 plus out of nowhere. His style was contrary to the rest of the pros I dealt with. A couple of days later Carl called me in and I met George, another manager. His honesty, friendliness and deportment convinced me to go up some in price and Ramsey to come down some. A reasonable outcome, of which I was very satisfied. For a great sales experience, deal with Carl, then George. (stay away from Eric). The story doesn't end here however. When I took the truck home and checked it over, I found the cab of the truck was misaligned from the bed. A factory defect. Now what? I figured I was in for a fight with Ramsey Nissan. Instead, George the manager and Mike the service manager saw the defect immediately and calmed all my fears that a fight would ensue. Mike took over and said he would do everything in his power to fix it. He sent it to a Nissan certified body shop to realign the defect. A few days later, Mike called me to say the truck was ready, however, it was not totally aligned, but told me to check it out. The truck was much better but still, somewhat off. I wasn't satisfied and wanted a new truck. Consequently, Mike called Nissan headquarters and they sent a representative to check out my truck. The rep refused to give me a new truck and I went through the roof, of which I since apologized, and left the dealership. A few days later Mike called me and stated that Nissan national headquarters still refused to give me a new truck. But... Nissan Ramsey's boss, Drew, would. What absolute class. This local dealership took it upon itself to fight the mother company on its own, by taking back the defective truck, and giving me a new one. Throughout this whole ordeal Mike Convertino showed genuine concern for me and put up with my occasional belligerance. Moreover, I would like to also comment on Dy Johnson,(service advisor) who extended the same genuine concern Mike did. Further, as far as a representative of Ramsey Nissan, she is one class act: her thoroughness, thoughtfulness and professionalism was "top shelf". I'd also like to thank the business manager Richard for explaining and handling all the paperwork in his good natured way. Ramsey Nissan---Clearly, the best dealership I have ever dealt with! More
Nick was very professional & knowledgable & stressed all the safety features. I previously visited 5 dealerships & 2 addt'l Nissan Dealers & did not get this kind of information. Nick really went out of h the safety features. I previously visited 5 dealerships & 2 addt'l Nissan Dealers & did not get this kind of information. Nick really went out of his way to assist me & he & Murph could not have been more helpful. For this reason I would highly recommend this dealership and have told many people about them. Lee Jackson, Ramsey, NJ More
My family and I have purchased several vehicles from Ramsey Nissan and each time the service has gotten better. I could not have asked for a better sales consultant than Samuel Sierra. He was patient Ramsey Nissan and each time the service has gotten better. I could not have asked for a better sales consultant than Samuel Sierra. He was patient and answered all my questions, no matter how inane they were. He was able to work with me to find a car that I loved and still stay within my budget. There was absolutely no pressure put on me to make a quick decision and all options were clearly explained to me. I recommend this dealer to anyone looking to purchase or lease a Nissan. Remember to ask for Sam Sierra! More
My husband and I decided to look at some Nissan Sentras just to see if we liked any of them. Originally, we were going to get a Honda Civic. On the lot, Carl Louis came up to us and started showing us so just to see if we liked any of them. Originally, we were going to get a Honda Civic. On the lot, Carl Louis came up to us and started showing us some of the cars. He wasn't pushy at all and he was very personable but not contrived. Well, to make a long story short, we rode out of there with a new Sentra. The price was within our range, with 0% financing and some extras was a GPS, XM Radio and leather seats. All in All , it was a good experience. Thanks Carl! More
The new car buying experience at Ramsey Nissan was excellent. The sales staff were very knowledgable and helpful. I have purchased five other vehicle from this dealership since 1983 to present (this o excellent. The sales staff were very knowledgable and helpful. I have purchased five other vehicle from this dealership since 1983 to present (this one being my sixth) and I will buy my next one from Ramsey Nissan. This dealership has my highest recomendation. More
I am extremely displeased with what has transpired during my experiences with Ramsey Nissan. I will not go into detail on this forum, however, if you wish to contact me, please don't hesitate and I'll be hap my experiences with Ramsey Nissan. I will not go into detail on this forum, however, if you wish to contact me, please don't hesitate and I'll be happy to give you some advice. I'm sure there are good people down there, but the ones I dealt with were not what I expected from Ramsey Nissan. OCPunkstar@gmail.com More
Dealership is very busy on a Saturday but there is a reason why. Great staff that is helpful and a wide variety of new/used inventory (color, model, etc). Good prices, low stress and huge showroom/lot m reason why. Great staff that is helpful and a wide variety of new/used inventory (color, model, etc). Good prices, low stress and huge showroom/lot make Ramsey Nissan a pleasure to do business with. More
I wanted to trade in my '07 Maxima so i was told to go to Ramsey Nissan. My salesman Max Carela worked with me and got me a deal that worked for both of us and he got me out of a finance that was becomming a Ramsey Nissan. My salesman Max Carela worked with me and got me a deal that worked for both of us and he got me out of a finance that was becomming a financial burden. i would recommend this dealership to anyone and suggest you see Max. More
Had an awesome experience here buying my first car. Eddie was honest, professional and enthusiastic about the product without being pushy at all. He was even patient with my haggling, corny joke-obsess Eddie was honest, professional and enthusiastic about the product without being pushy at all. He was even patient with my haggling, corny joke-obsessed father who came along to advise/embarrass me. The whole process was fun, comfortable and easy. Would definitely recommend this dealership. Oh, and I LOVE my Versa hatch! More
After looking at a few other dealerships and a recommendation from a friend I decided to go with Ramsey Nissan. I worked with Max Carela and the experience was painless. There was no pressure put recommendation from a friend I decided to go with Ramsey Nissan. I worked with Max Carela and the experience was painless. There was no pressure put on me and after dealing with Max and the professional staff at Ramsey Nissan I walked out with 2 leased vehicles (Rogue,Sentra). I look foward to returning to Ramsey Nissan in 39 months for my next purchase/lease...... More