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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

September 30, 2010

As soon as we walked in we were met by a young man who asked us how he can help us.After saying that we wanted to discuss a new car with Andrew, he helped find Andrew and bring us to him.After discussing More

by bronx55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nudge
September 30, 2010

I initially contacted the internet sales department for a quote. The standard form email reply that was sent back to me addressed me as "Brian". My name isn't Brian. While I realize that maybe it was late an More

by sweetpea12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt/Chingis
September 30, 2010

Sam went over and above to try to make us his customer. He knows his vehicles and helped us decide on a model. He took his time; never did we feel rushed even when another customer was also waiting to com More

by heyyoujude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Sierra
September 18, 2010

Very helpful dealership. I previously had minimal knowledge about car shopping and Ramsey Nissan helped me feel comfortable and were reasonable in dealing with prices and financing options. I purchas More

by seanhill20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximo Carela
September 15, 2010

After reading online the overwhelmingly negative reviews of Nissan dealers in my area (central NJ), my wife and I decided to make the ninety minute drive north to pay Ramsey Nissan a visit. It turned out to More

by go2doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
September 12, 2010

This was my first visit to Ramsey Nissan. I bought a BMW. This was my first visit to Ramsey Nissan. I bought a BMW. The customer service is outstanding. The prices are low and negotiable. I usually dread ca More

by juliegizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim DeGhetto
September 07, 2010

Max and Sam were great. Although it took a week or so, they found the exact car my wife wanted. Max even refused to sell one to me because there was a problem with the paint. He didn't even let me come More

by smm888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carela and Sammy Aly
September 06, 2010

People don't want to take responsibilities, lie, and don't keep the promise. Internet manager is do very bad job to keep promises, to find car at other dealership. and try to send you to other sales p More

by Travelguy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Waddell
Sep 22, 2010 -

Ramsey Nissan responded

Mr. Sudman, If you would like to take this matter publically, using DealerRater.com, you leave us little option but to tell the world some of the details you left out. Your Versa search began in July 2010, when Nissan offered different Rebates and Incentives on the Versa. To be candid, you shopped yourself out of a deal on the vehicle going from store to store and taking too much time to decide and save a few extra pennies. We are in September and those factory incentives are long gone. We have told you this repeatedly for the last 2 months. Our Emails were also clear that the pricing we offered you was on an IN STOCK vehicle. It is now September and 2010 Versa inventory is virtually non-existent at any area Nissan dealership. You want Magnetic Gray only. We no longer have one in stock. We went the extra mile to locate you a car which was over 100 miles from our zip code and offered to spend our time and money to get it back here for you to purchase. We want the public know we REFUSED TO TAKE A DEPOSIT THAT YOU OFFERED on a car you did not want, which is contrary to your claims. We believe the public should know that our final number, even in September, was a loss to our dealership financially just to appease you and try to earn your business. We request you re-think your rating of our store. We also know that you visited many Nissan dealers since July and you still do not have a vehicle. Usually, when you point fingers at everyone else, the finger ends up pointing back at you. Best of luck in your continued search, //Ramsey Nissan

September 05, 2010

This was my 3rd car purchased at the Ramsey dealerships. Great price on a great car. Excellent salesman, new all about the vehicles and was extremely corteous. Overall 100% satisfied with my purchase at More

by gcoupe86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Morath
September 03, 2010

My experience at Ramsey Nissan was was the best car shopping experience ever. Warren Talmo put not only me, but my 2 friends also, in great cars at unbelievebale prices in record time. He made our v More

by Janet39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Talmo Fred Styka
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