Ramsey Nissan
Upper Saddle River, NJ
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2,126 Reviews of Ramsey Nissan
Issue resolved! I previously reported an unsatisfactory rating, and I would like to rescind it. My follow-up experience with the Business Manager and the Service Manager exceeded my expectations. My issu rating, and I would like to rescind it. My follow-up experience with the Business Manager and the Service Manager exceeded my expectations. My issue was resolved with friendly and professional service. Thank you very much. More
I needed a little help with resolving an issue I had with my trade-in, and the sales rep fell short in helping me. It might have cost $125, but after I paid $5,150 down and agreed to $429/month, Ramsey Niss my trade-in, and the sales rep fell short in helping me. It might have cost $125, but after I paid $5,150 down and agreed to $429/month, Ramsey Nissan wouldn't help me. I have a separate auto lease expiring in about a year and I'm considering telling my sales rep not to call me. ISSUE RESOLVED! Working with Business Manager and Service Manager was excellent. Thanks for the excellent service. More
I had a tremendous buying experience this evening. I traded inb my high mileage Nissan Altima for a very low mileage newer Nissan Altima this evening and I am thrilled with my new car. Jeff was knowe traded inb my high mileage Nissan Altima for a very low mileage newer Nissan Altima this evening and I am thrilled with my new car. Jeff was knoweledgeable, helpful, listened to my needs and found me the perfect car within the budget that I could afford. I would not hesitate to purchase a new car from Jeff Stone and the Ramsey Nissan family. While waiting for my paperwork to be completed they even biought me dinner while I waited. This was above and beyond the call of duty. Thank you for making my car a purchase a painless experience. Sincerely Jeff Strumpf More
Nick was very professional and helpful. If not Nick, me and my father would have not bought a car at Ramsey Nissan. Nick was very friendly and showed his interest in me as a buyer. He answered all my quest and my father would have not bought a car at Ramsey Nissan. Nick was very friendly and showed his interest in me as a buyer. He answered all my questions with understanding and was very patient. I believe I've got the best price on my car with Nick's help. Overall Experience as a new buyer is amazing. Thanks Nick! More
I recently purchased an '07 Nissan Murano SL from the guys at Ramsey Nissan and I would like to add my 2 cents. Overall, the experience was really great. My Sales Consultant was Nick and he was a fantast guys at Ramsey Nissan and I would like to add my 2 cents. Overall, the experience was really great. My Sales Consultant was Nick and he was a fantastic person to work with. Extremely friendly, helpful and straightforward. Update: I recently bought a newer car from another dealer and it reminded me to update this post. These people where great on the day that I bought my car but left me to hang dry after they got my money. I do not recommend them at all. Before I bought my car, I discussed with Nick that some stuff would need to be addressed for me to go forward with the deal. There were some deep scratches on one side of the car that would need body work and one of the back clips from the rear back fender was visibly broken. Everything else was normal wear and tear. Since the service department was already closed and they were relatively minor problems, he assured me that I could bring the car in afterwards and they would fix the issues. I decided to buy the car and drove home that night. However, when I pulled up in my driveway, I found a VIN etching sticker that Nick failed to remove. Because it sat on the glass for so long, it etched a smear half the size of a postcard in my lower left windshield. I paid $200 dollars for the etching and they had already messed up my windshield. To make a long story short, when we went back to pick up my tags and get them to work on the car and they gave us the runaround. Initially, they refused to fix everything telling me it was a used car. After much debate and reminding them their promise, they "fixed" the scratches with a touch up paint pen (considering they have an auto body shop, I still can't believe they did not bother to do it right), shoddily installed a fender clip (which I paid for) that needs to be redone this year and told me "Sorry about the windshield but we can't fix it" and kept my money. To top this off, the audio settings button in my radio console never worked but at this point, I didn't want to deal with this folks anymore. What bothers me the most is that they lost a repeat customer over things that they could have easily have taken care off. Looking at my bill, I paid $150 detailing fee, $350 vehicle prep fee and $200 for etching and all of this services weren't done right. Overall, look elsewhere. More
Excellent Customer service. The salesman who worked with me showed great Quality of work and was very friendly. I bought an used car. It was very convenient because they for me all the registration process me showed great Quality of work and was very friendly. I bought an used car. It was very convenient because they for me all the registration process of the car I would rate the overall experience as very good. More
On December 26, 2009 I walked in to Nissan and was greeted by a salesman named Sam Sierra. Since the minute we said hello he was very attentive, patient and conducted himself very professional throug greeted by a salesman named Sam Sierra. Since the minute we said hello he was very attentive, patient and conducted himself very professional throughout the entire process. On July 1, 2010 I took a friend of mine to purchase a car from Nissan. I strongly suggested that she deal with Sam Sierra because of the royal treatment he gave me on the day I purchased my car back in December 2009. Once again Sam Sierra conducted himself extremely professional. Based on my experience he is a great salesman and should be promoted to a supervisory position, so that he may teach others his ways of dealing with customers. Respectfully, Neftali Segarra More
Just got my new car from Ramsey Nissan 3 days ago. The experience has been great! Within a couple of hours, I drove away with my new car. From the receptionist to the sales (Jim Deghetto, who is very frie experience has been great! Within a couple of hours, I drove away with my new car. From the receptionist to the sales (Jim Deghetto, who is very friendly and accomodating in assisting my purchase), manager and document staff, everyone is very efficient and professional. The show room is bright, clean and comfortable. Highly recommend this dealer. More
I am a very satified customer. From the moment I walked into the showroom I was impressed with how professional and friendly the sales people were. Sam Sierra was one of the most professional, honest car s into the showroom I was impressed with how professional and friendly the sales people were. Sam Sierra was one of the most professional, honest car salesman I have ever met.I highly recommend Ramsey Nissan. When you get there ask for Sam Sierra. More
Everyone gets nervous & stressed when they are getting ready to buy or lease a new vehicle. I was not ready to spend a ton of money & I hear a lot of horror stories about dealers ripping people off. I had ready to buy or lease a new vehicle. I was not ready to spend a ton of money & I hear a lot of horror stories about dealers ripping people off. I had the exact opposite happen to me at Ramsey Nissan. Max Carela was patient, answered all my questions and went ABOVE & BEYOND to make sure I got a deal that would work for me financially. I never met such a kind-hearted, honest salesmen in my entire experience of being a customer! I was a pleasantly surprised by how easy it was to get the car I wanted at a great price with no extra worries! THANKS FOR EVERYTHING MAX! I LOVE my car! After going through the "picking a car at the right price," I was directed to the finance department, in which I was greeted by Fred Styka. Not only was he funny and friendly- he explained EVERY detail to what I was signing, what I was getting and what I needed to finalize my purchase. I walked out of there actually knowing everything I needed to know about leasing my new Nissan Altima without feeling like there were hidden fees or getting ripped off. Thanks guys- I appreciate your time, kindness and patience! :) More