Ramsey Nissan
Upper Saddle River, NJ
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2,126 Reviews of Ramsey Nissan
Their service is horrible. I bought a used car from there that was CPO. Their CPO process is not reliable. I've had several issues with the car already. Not only have I had to bring the car back the there that was CPO. Their CPO process is not reliable. I've had several issues with the car already. Not only have I had to bring the car back their 3 times since I bought it (in 1 mo!), now their service group is giving me attitude about the problems that still exist in my car. They claim that they can't hear the issues that I'm having - they pertain to speakers and a dashboard rattle; while I and everyone else that sat in my car clearly can. Their service is horrible. Consider the fact that your gonna have to haggle with their service group to fix any problems and factor that into your price negotiations if you buy a used car there. Better yet, dont shop there. More
We've purchased 7 cars in the past, and with other dealerships, but have never 'enjoyed' the process like we did with Gio at Ramsey Nissan. He was friendly, straight forward, and considerate througho dealerships, but have never 'enjoyed' the process like we did with Gio at Ramsey Nissan. He was friendly, straight forward, and considerate throughout the entire process. It was a pleasure to do business with Gio! More
Until a month ago, I had never in my life considered leasing or financing, and had only bought used cars from private sellers. I had no knowledge of how pricing, rates, terms, or anything else for that leasing or financing, and had only bought used cars from private sellers. I had no knowledge of how pricing, rates, terms, or anything else for that matter, other than the cars themselves. By the time I walked out the first visit, I knew everything I needed to know. By the time I left on my second visit, I was leaving in a new car. The overall vibe inside is very warm. Visually, the place is polished and elegant, but the staff makes you feel like you're just talking to a group of friends who happen to know a lot more than you do about cars. I never felt like I was being sold anything, I was just having conversations with people more knowledgeable than me. Never once felt anyone was being shady or deceitful. Pricing, overall, was very good. There were some ridiculously good deals out on the lot. Answers to questions were thorough. Most of my time was spent with the three people listed above - Sam, Nick, and John C, who each, individually, did more than their fair share, and worked seamlessly together, making the day I signed the lease more relaxing and enjoyable than I would have thought it could be. Based on what I've heard from friends' experiences, and from what I experienced while shopping around, it seems Ramsey Nissan is sort of a diamond in the rough. No complaints, plenty of praise. More
My 1997 Maxima, after years of service and 160k miles, needed replacement. So, a few months ago, I started looking around. Last Saturday, I pulled the trigger and got a brand-new Maxima SV, with the cold needed replacement. So, a few months ago, I started looking around. Last Saturday, I pulled the trigger and got a brand-new Maxima SV, with the cold weather package. Chingis and Jose were very helpful, as was Tiffany (through email). No pressure. And I feel as though I got a good deal and a great car. I would recommend Ramsey Nissan - and these salespeople - wholeheartedly. Thanks, guys. I LOVE the car. BTW I took a trip this weekend and got 27.8 mpg-not bad for a 290 HP car!!! More
As a person that has been leasing the past couple of vehicles, come lease end I get anxiety of having to walk into a dealership and haggle a price. I had visited several dealerships including another N vehicles, come lease end I get anxiety of having to walk into a dealership and haggle a price. I had visited several dealerships including another Nissan dealership prior to Ramsey and walked away frustrated. When I went to Ramsey from the time I walked in the door to when I picked up my new Rogue I never felt anxiety or frustration. Erik Slotnick and the other gentlemen I dealt with were more than friendly, not pushy and I never felt that "salesman" approach from anyone. This was the quickest transaction from paperwork, change of insurance coverage and returning my leased Chevy, which they took care of everything for me!! I walked away very happy with the service I received and was impressed with the overall experience. It was a pleasure dealing with Erik and he should be commended for making what could have been a dreadful experience a very pleasant one!! More
My mom and I went to about 5 different Nissan dealers and Ramsey was by far the best. It was a pleasure to work with Mykola. He is very intelligent and was not overly pushy when it came to making a sale. He Ramsey was by far the best. It was a pleasure to work with Mykola. He is very intelligent and was not overly pushy when it came to making a sale. He did a great job going over all of the available options and was great at satisfying me with what I wanted. I would recommend him as well as the dealership in general to anyone. More
My experience at Ramsey Nissan was wonderful. Both Murph and Diego took the time to explain everything pertaining to the altima. This is my first time leasing a vehicle and I felt very comfortable about aft and Diego took the time to explain everything pertaining to the altima. This is my first time leasing a vehicle and I felt very comfortable about after speaking with Murph.He is straight forward and honest.Two qualities difficult to find in employees at a car dealership.I never felt any pressure to buy from them. The altima pretty much sells itself.Diego was also terrific.He spent a great deal of time with us going over all the features of the car, and making sure that I felt comfortable with everything.I will definitely continue to do business with them. More
Employees are pleasant and helpful. They gave us all the information we needed and made the paperwork process tolerable. The ownership is easy to deal with and very willing to listen to a buyers situation information we needed and made the paperwork process tolerable. The ownership is easy to deal with and very willing to listen to a buyers situation and circumstances. More
I would absolutely recommend this dealership. The people were wonderful, the service was excellent but the bottom line is that the product is exactly what I was looking to purchase. were wonderful, the service was excellent but the bottom line is that the product is exactly what I was looking to purchase. More
Samir Aly at Ramsey Nissan was extremely helpful during my search for a new car. After going to a Nissan dealership near my home with my father, we were really disappointed with the service and price they my search for a new car. After going to a Nissan dealership near my home with my father, we were really disappointed with the service and price they were offering for the Nissan Maxima. I called Ramsey Nissan the same night, and they allowed us to come in even though it was an hour before closing time. Unlike the other dealership, Sammy allowed me to test drive the Maxima as soon as he learned I was interested. During the drive he provided us with an extensive background on the car and answered all of our questions clearly and honestly. He also promised to give us the deal we had seen in the newspaper without any hidden fees or taxes. My father, who has an extreme knowledge of cars and has purchased from many dealerships, was so impressed and believes that Samir provided us with the best service he has ever experienced in his life. Confident that there was no need to look any further, we decided to lease the car immediately. Following the purchase, Sammy even took the time to show me every button and function of the car regardless of it being an hour past closing time. I am beyond satisfied with the experience I had with Samir Aly and know I won't be disappointed when visiting Ramsey Nissan in the future. More