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Ramsey Nissan
Upper Saddle River, NJ
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2,132 Reviews of Ramsey Nissan
I purchased a new 2012 Rogue from Ramsey Nissan 3 weeks ago and am very satisfied with my experience there. Eddie Cordero and Andrew Waddell were very helpful and patient in getting me the best monthly pa ago and am very satisfied with my experience there. Eddie Cordero and Andrew Waddell were very helpful and patient in getting me the best monthly payment I could afford. They were not pushy at all like I've seen at some other dealerships. I would highly recommend my friends and/or family that are looking to purchase a Nissan to Ramsey Nissan. More
TERRIBLE service department. I couldn't make this up if I wanted to. This service department and their corporate office dragged my wife and I through hell for 2 weeks. The mechanics said that my wife's 2 yea wanted to. This service department and their corporate office dragged my wife and I through hell for 2 weeks. The mechanics said that my wife's 2 year old car with less than 35k miles needed a new engine (for $8700), and were refusing warranty coverage. After 2 weeks of dealing with no honest answers, we took the car to 3 other mechanics who all were dumbfounded because they found nothing wrong. Ended up only paying $85 in labor charges (for them to look in the engine and TRY to find something wrong) elsewhere to prove we were right. What did Nissan corporate say in the end. "Wow. I can't believe that. We are so sorry." That's it. Not even an apology from this service department. The only reason corporate called in the first place wasn't to apologize but was to see if we'd be willing to bring it back for the car to be looked at again (they didn't know that we had got it "fixed" elsewhere). Do Not Buy Nissan, and definitely do not take your vehicle here to be serviced! More
I told Nick what I wanted, he precleared me for a new car, and he told me the price. It never varied. Nick was also proactive in calling to tell me about new incentives that would reduce my cost. I car, and he told me the price. It never varied. Nick was also proactive in calling to tell me about new incentives that would reduce my cost. I visited the dealership a few times and was pleased that THIS dealer didn't keep me there any longer than I wanted to be. Usually, its "wait, don't leave, my manager wants to talk to you" and 'wait, I'll check with my manager if we can do that. Literally, hours could go by with me sitting at the sales agents desk. This includes Infiniti and BMW dealers. I've bought or leased several cars, and this was the easiest deal ever. I asked for the dealer to install (and back) a remote start on my new car. I wasn't happy with the usual remote start offered so I found a much better one that I wanted. I was shocked to learn, again, there was no change in price. Further, the remote start that was finally installed was actually more costly than the one I orginally specified. Further, the dealer wasn't shy about putting me in contact with the subcontractor who could answer all my technical questions. Didn't have to go back and forth with a middle guy. Usually, its the finance manager that becomes the bad guy, pushing programs or telling you why the charges are higher than expected and never showing you the contract until he wants you to sign it. Not Nissan Ramsey's guy. He took me thru the contract and pointed out all the numbers. More
I hate buying cars. But I got a great price, I'm thrilled with the car and the purchase process was painless. Our Sales Rep Andrew, listened, there was no high pressure tactics. And I walked away fe thrilled with the car and the purchase process was painless. Our Sales Rep Andrew, listened, there was no high pressure tactics. And I walked away feeling great about the value I received, the way I was treated, and the time spent. I was able to pick the car up and be out the door in a little more than an hour. I'd recommend this dealership to anyone and I plan on going back the next time we're looking for a car. More
Ms. Naber called us with a good offer to roll over to a new car lease and turn in the old car lease 7 months prior to maturation. The idea was very good to both dealer and customer, and of course our econo new car lease and turn in the old car lease 7 months prior to maturation. The idea was very good to both dealer and customer, and of course our economy since new car sales has dropped while used car sales have gone up. Ms. Naber's phone approach was soft and inviting; it was her gentle and informative way of presenting the dealership’s offer that made us make the 45 mile trip; her professional hospitality at the dealership combined with the timely process made it a pleasant experience. Thank You, Joseph Nakouzi & Juju Habre More
THIS IS MY FIRST CAR SO I AM EXCITED TO SAY MY FIRST EXPERIENCE WAS GREAT. EVERYONE WAS FRIENDLY AND ALWAYS ASKING IF I NEEDED HELP. MAXIMO WAS A GREAT HELP GAVE ME GREAT OPTIONS AND WORKED WITH ME AND EXPERIENCE WAS GREAT. EVERYONE WAS FRIENDLY AND ALWAYS ASKING IF I NEEDED HELP. MAXIMO WAS A GREAT HELP GAVE ME GREAT OPTIONS AND WORKED WITH ME AND GAVE ME A GREAT PRICE, I CANT COMPLAIN EVERYTHING CAME OUT GREAT PLUS IT ONLY TOOK ABOUT TWO HOURS WHICH ISN'T SO BAD. GREAT OVERALL EXPERIENCE! More
My experience with the sales team was good though I didn't like that I wasn't contacted about what was going on in the finance dept. I continually had to call the dealership to get updates and I don't didn't like that I wasn't contacted about what was going on in the finance dept. I continually had to call the dealership to get updates and I don't think that that is something I should have had to do. On my end, it seemed like I was forgotten which is not a good feeling. Other than that everyone was SUPER friendly and I love my new Altima. I would recommend others to the dealership if I knew they would be updated on anything they needed for their car. Thank you More
Wanted a used 3010 or 2011 Altima 2.5S and was very specific that I wanted a power drivers seat, Emailed the dealership and spoke with Lisa on the phone. I was assured they had the used Altima with the specific that I wanted a power drivers seat, Emailed the dealership and spoke with Lisa on the phone. I was assured they had the used Altima with the power seat in inventory. I dove an hour and 20 minutes to the dealership just to find out they didn't have any in inventory. They only has the 2009. I guess it was another case where they figured if the got me there the could try to sell me on buying something I didn't want. More
We have been loyal Nissan and Ramsey Nissan customers over at least 8 + years. We got 7 leases with Andrew and Ramsey and have been satisfied with him of course that is obvious since we keep returning. T over at least 8 + years. We got 7 leases with Andrew and Ramsey and have been satisfied with him of course that is obvious since we keep returning. Thanks.. Vinnie Farinaro More
I was very happy with my purchase. All of my questions about payments and maintenance were answered clearly and in detail. The representative was helpful and enthusiastic. I was shown all of the features about payments and maintenance were answered clearly and in detail. The representative was helpful and enthusiastic. I was shown all of the features in the car and how they operate. I also received a follow up phone call to ensure that my satisfaction was met and if I had any further questions. I love my car! More