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Rallye Motors - Service Center

Roslyn, NY

4.7
3,105 Reviews
Call Service Center (516) 588-7585

3,105 Reviews of Rallye Motors - Service Center

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October 23, 2024

Rallye motors continues to set the standard for how a dealership should treat its customers! More

by NELSON7117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Rallye Motors responded

Thank you for your fantastic feedback! We're thrilled to hear that Rallye Motors sets the standard for customer care. Your support means a lot to us, and we’re dedicated to maintaining that high level of service!

October 23, 2024

Overcharged. By 20% have never got the same price as other MB service centers. Thank you More

by BLEVITAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ciccotelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your feedback. We’re sorry to hear that you felt overcharged and that our pricing did not meet your expectations. We strive to offer competitive rates and value your input as we work to improve our services. If you’d like to discuss this further, please don’t hesitate to reach out. We appreciate your comments and hope to better serve you in the future.

October 22, 2024

Everything I asked for was granted. He was very helpful and polite. The loaner car I received was excellent equivalent or better than the the SUV I have. More

by NANCYARCE2723
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Rallye Motors responded

Thank you for your kind words. We're delighted to hear that your experience was so positive and that you were happy with the loaner car. Our team is always here to help, and we appreciate your feedback. Looking forward to serving you again!

October 22, 2024

Rallye service center and dealership personnel have always been reliable, friendly and above all professional. They perform all of my Mercedes servicing requirements in a timely manner to an outstandin More

by JARONA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive reliable and professional service at Rallye. Our team strives to meet and exceed your expectations, and it’s great to know we’re hitting the mark. We appreciate your trust in us for your Mercedes servicing needs and look forward to continuing to provide you with outstanding care. Thank you for being a valued customer!

October 22, 2024

This dealership really attends to your wants and needs. Great customer service and great attention to detail. I wouldn’t go anywhere else More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Rallye Motors responded

We’re thrilled to hear that our team has met your wants and needs! Providing great customer service and attention to detail is our priority, and we appreciate your loyalty. Looking forward to serving you again!

October 21, 2024

Rob is the most caring, thorough, detailed, & nicest car dealer employee that I have ever worked with since I have been driving, & that's almost 60 years! More

by NYEYEDOC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Rallye Motors responded

Thank you so much for sharing your experience! We're thrilled to hear such high praise for Rob. His dedication to providing a caring and thorough experience truly sets him apart, and it’s wonderful to know that his efforts resonated with you. After nearly 60 years of driving, your trust and satisfaction mean the world to us. We’re proud to have Rob on our team, and we appreciate your recognition of his exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out!

October 21, 2024

Always an awesome experience! Lisa is exceptional ! Staff are extra nice from the reception to the valet attendants. JLo is always prompt on pickups and drop offs. I would highly More

by MARSANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We’re thrilled to hear you consistently have such a great experience with Lisa and our team. Your kind words about our staff and service mean a lot to us. We look forward to welcoming you back for your next visit!

October 20, 2024

I think your service is very nice I am satisfied and I trust you very much More

by 767402267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that you trust us. Your support means a lot to us, and we look forward to serving you again!

October 20, 2024

Very bad customer service and not advice properly to clinte please avoid this place thanks More

by Ricky ghotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Valle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2024

Rallye provides excellent customer service. Easy to schedule an appointment and pick up. Provided periodic updates. More

by domleo227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We’re delighted to hear that you had an excellent experience with our customer service. We strive to make scheduling and communication as easy as possible, and it’s great to know we met your expectations. We look forward to serving you again!

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