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Rallye Motors - Service Center

Roslyn, NY

4.7
3,223 Reviews
Call Service Center (516) 588-7585

3,223 Reviews of Rallye Motors - Service Center

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June 20, 2024

Robert Carlson, Robert Gershowitz, and Robert Bianchi are a delight to work with at this wonderful dealership!! Would not go anywhere else. More

by Laura A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to have you as a long-time customer and are thrilled to hear about your positive experiences with our Service Department and Ramiro. Your satisfaction and loyalty mean a lot to us, and we look forward to continuing to provide you with exceptional service in the future!

June 20, 2024

Steven has been my service advisor for quite a few years now, and I have to say it's a pleasure working with him. Communication is key, and Steven understands that, he would always make sure I'm aware of th More

by gan1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Rallye Motors responded

Thank you so much for your kind words! It's always wonderful to hear such positive feedback. Steven truly values clear communication and ensuring you're always informed about your truck's status. We're grateful to have him on our team, and we look forward to providing you with excellent service for many years to come.

June 20, 2024

I'm very please with the service. And I will continue to service my car in that dealership. More

by RETEE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that you're pleased with our service. We look forward to continuing to take care of your car and providing you with excellent service in the future!

June 20, 2024

Waited 4 hours for nothing to get done. No communication. Had to come back again. More

by PENNY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Milian
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

I always have great experience at Rallye Mercedes i drive 25 miles to take my cars to Rallye motor i have to say from beginning to end every one is so kind and professional i purchased my wife's car from he More

by SALONEVOLUTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Rallye Motors responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your consistently great experiences at Rallye Mercedes. Konstantine, Turk, Katie, and our entire team strive to provide kind and professional service from start to finish. We appreciate your loyalty and look forward to seeing you again soon. Safe travels until then!

June 19, 2024

My advisor most helpful provides all the information needed highly recommended his service and expertise More

by RALVARO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Jun 19, 2024 -

Rallye Motors responded

That's fantastic to hear! Having a supportive and knowledgeable advisor makes all the difference. I'm glad you've had such a positive experience with yours.

June 19, 2024

Service rep was great. Very smooth process with loaner and service. Very satisfied with Rallye and will continue to use. More

by eilenbergered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Marro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that you had a smooth experience with our service team and loaner process at Rallye. Your satisfaction means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If you need anything else, please don't hesitate to reach out.

June 19, 2024

Quick service! Nicholas helped me get my issue resolved very quick. Would definitely recommend Rallye More

by Hekmat Mashriqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas , seegolam
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Jun 20, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We're glad Nicholas provided you with quick service and resolved your issue efficiently. If you have any more needs or questions in the future, feel free to reach out. We appreciate your recommendation!

June 18, 2024

Always a pleasant experience. Especially working with Ken. Goes above and beyond. I had great experience with this car and the previous one. More

by Roly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Rallye Motors responded

It's fantastic to hear that you've had such positive experiences, especially with Ken going above and beyond. We're thrilled that you've enjoyed both your current and previous cars with us. If there's anything else we can do for you, just let us know. Happy driving!

June 17, 2024

Excellent service and excellent help as always from Rob Carlson. Maintenance was done timely and car return was easy. More

by MELISSA.EPHRON.MANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Rallye Motors responded

Thank you for your feedback! We're delighted to hear that Rob Carlson provided excellent service once again. We strive to ensure timely maintenance and a hassle-free car return experience. If you have any further needs or questions, please feel free to reach out. We look forward to assisting you again in the future!

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