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Rallye Motors - Service Center

Roslyn, NY

4.7
3,288 Reviews
Call Service Center (516) 588-7585

3,288 Reviews of Rallye Motors - Service Center

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September 13, 2024

Absolute rip off, dropped off my sprinter for warranty work and they charged me just to look at it and then told me it was not covered and that there were other issues with my vehicle which were false. More

by Kostaljm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 13, 2024

Ken provided a good service and was extremely prompt. I am loyal customer. Thank you! More

by Jeffhuang8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear Ken provided prompt and excellent service. We truly value your loyalty and appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out!

September 13, 2024

Steve is ALWAYS a pleasure. He’s punctual, patient, knowledgeable and nice. He clearly understands the word “service.” More

by mbmis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We’re thrilled to hear that Steve consistently provides such excellent service. We’ll be sure to pass along your compliments—he’ll be delighted to know his efforts are appreciated!

September 09, 2024

Rob Carlson was a superior customer service representative. He was continually patient and answered every one of my questions and concerns. Although I know very little about cars and engines, I More

by TPDPLPSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Rob Carlson and our team provided such excellent service and made you feel reassured. If you have any more questions or need assistance in the future, we’re here to help!

September 08, 2024

Professional nice people advised and fixed asap ggfgccfccccccffnnn hjbnjhn hhhhhhh hhhhhggg Hhhhh hhhh hhh ygggg More

by ERICPGASPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Sep 09, 2024 -

Rallye Motors responded

Thank you for the 5-star review! We’re thrilled to hear that our team provided professional and friendly service and addressed your needs quickly. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

September 07, 2024

Best in class gold service in all the years of driving I never received this quality service More

by ADEITCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Rallye Motors responded

We’re delighted to hear you consider our service best in class! It’s wonderful to know we’ve set a new standard for you. Thank you for your kind words and for choosing us. We look forward to serving you again!

September 05, 2024

Rob was fast and estimated the correct time frame. I was able to call 7 am and get my car fixed and back on the road by 10. More

by sundin67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Rallye Motors responded

Thank you for the great feedback! We’re glad to hear that Rob was efficient and accurate with the time frame. It’s fantastic to know that you were back on the road so quickly. If you need anything else, we’re here to help!

September 04, 2024

This is the best dealership hands down. For service, or sales. Anything mercedes related go to Rallye! More

by TLAMPERT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Rallye Motors responded

Thank you for the fantastic endorsement! We’re thrilled to hear you’ve had such positive experiences with both our service and sales teams. Your recommendation means a lot to us. If you ever need anything Mercedes-related, don’t hesitate to reach out to Rallye!

September 01, 2024

The service was done quickly and professionally! Kenny was very helpful as usual and he provided me with good advices! A+! More

by BRUCE_YUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Rallye Motors responded

Thank you for the great review! We're delighted that you found your service visit to be quick and professional, and we're glad to hear that the advice provided was helpful. We look forward to serving you again!

August 31, 2024

Mercedes does not stand behing their cars! I had scary experience with gls 580 and no one cares! There goes my loyalty! More

by KALPANA.PATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nucholas
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