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Rallye Motors - Service Center

Roslyn, NY

4.7
3,221 Reviews
Call Service Center (516) 588-7585

3,221 Reviews of Rallye Motors - Service Center

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July 05, 2024

Robert Carlson is a star. Polite, efficient , explains issues clearly Very professional and easy to deal with More

by ACRISSES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert carlson
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Jul 06, 2024 -

Rallye Motors responded

It's wonderful to hear that Robert Carlson provided such excellent service and he was polite, efficient, and clear in his explanations. If there's anything else we can do to provide assistance with your future needs please let us now.

July 05, 2024

Wonderful experience. Everything was taken care of without any hitch. The service representative gets a shout out from us More

by FATAK110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us and that everything went smoothly. Our service representative appreciates the shout-out! If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future.

July 04, 2024

Very professional, courteous, kind, and respectful. Always reaches out with concerns and/or updates. Answers any questions with technology, service, payments, etc. Always a pleasure More

by OLGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Santoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our team. We strive to provide professional and courteous service, and we're glad you appreciate our communication and support.

July 04, 2024

Stephen was amazing with the whole process. He explained everything they were going to do and kept me updated with the progress. More

by SANDEEPGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Rallye Motors responded

Thank you so much for your feedback! We're thrilled to hear about your positive experience with Stephen. It's great to know he provided clear explanations and kept you informed throughout the process. If there's anything else we can assist you with, please don't hesitate to reach out.

July 02, 2024

My experience at Mercedes is always pleasant. John is very professional, kind and most of all respects my time. More

by BROSSER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad your experiences at Mercedes-Benz have been pleasant and that John provided professional and respectful service. We appreciate your kind words and look forward to serving you again. If you have more feedback or need assistance, feel free to reach out. Thank you for choosing Mercedes-Benz!

July 02, 2024

Consummate professional with an unrelenting focus on his customer - always a pleasure to work with Patrick. More

by FREDCREAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Patrick provided you with such exceptional service. He's a valued member of our team, dedicated to ensuring a positive experience for every customer. If there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to working with you again.

July 01, 2024

I am not entirely happy with the ESQ I purchased. And your organization needs to have better service for electric vehicles More

by BEN@KWI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2024

I have serviced my cars at Rallye Motors since 1982. In recent years the service is better than ever because of Katie Lyons and Gary White. Katie listens carefully to my service problems and requests More

by MLCR1234
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Rallye Motors responded

Thank you for your loyalty to Rallye Motors since 1982! We're thrilled to hear that your experience has only improved over the years, thanks to Katie Lyons and Gary White. It's wonderful to know that Katie listens carefully and ensures everything is taken care of, and that Gary has been dedicated to resolving any issues with your 2021 S580. We appreciate your kind words and look forward to continuing to serve you!

June 30, 2024

Rallye Motors sales person Jerry Sherry and service advisor Katie Lyons, are simply the best. Highly recommend More

by CAMILLED44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Rallye Motors responded

Thank you for your feedback! We're thrilled Jerry Sherry and Katie Lyons provided exceptional service at Rallye Motors. We appreciate your recommendation and look forward to serving you again. If you have more feedback or need assistance, please reach out. Thanks for choosing Rallye Motors!

June 30, 2024

Efficient. Do not keep you waiting all day. Patrick Ripley stays on your situation and speeds it up. He is very efficient. More

by BARRY7
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Rallye Motors responded

It's great to hear Patrick Ripley ensured efficient service and a smooth experience for you. If there's anything else you'd like to share or if you require further assistance, please don't hesitate to contact us. Thank you for your kind words!

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